BMW M3 Forum (E90 E92)

BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read


Go Back   M3Post - BMW M3 Forum > M3 (E90 / E92 / E93) > General M3 Forum (E90 + E92 + E93)
 
GTB Performance
Post Reply
 
Thread Tools Search this Thread
      06-18-2009, 08:40 PM   #45
Georgeair
Captain
 
Drives: '08 Melbourne E92 M3
Join Date: Apr 2009
Location: McKinney, TX

Posts: 757
iTrader: (2)

Quote:
Originally Posted by Blake View Post
i'm sure they're watching already
Interestingly, that's what led to the Challenger explosion. I've given up on assuming others have taken care of stuff, personal or professionally.
Georgeair is offline  
0
Reply With Quote
      06-18-2009, 09:17 PM   #46
Blake
Banned
 
Drives: Chevy Aveo
Join Date: May 2008
Location: Parent's Basement

Posts: 4,651
iTrader: (7)

Quote:
Originally Posted by Georgeair View Post
Interestingly, that's what led to the Challenger explosion. I've given up on assuming others have taken care of stuff, personal or professionally.
i never said because they're watching means they're doing shit about it, because it's obvious they aren't. whatever it is, it's probably more money than bmw wants to spend to fix it. that's not acceptable to any of us. porsche pdk does it right, there's no excuse for bmw's dct.
Blake is offline   No_Country
0
Reply With Quote
      06-18-2009, 10:09 PM   #47
racedoc11
Major
 
racedoc11's Avatar
 
Drives: 2013 Audi RS5 & 2008 M3 E93
Join Date: Jan 2008
Location: USA

Posts: 1,228
iTrader: (1)

Garage List
2013 Audi RS5  [5.00]
2008 E93 M3  [5.00]
I got the email ...replying to it tomorrow...I'm almost got rear ended few months ago when I had to brake, switch lanes to avoid the car in front of me which slammed on the break to make a turn...since then I lost trust in the car ....
racedoc11 is offline   United_States
0
Reply With Quote
      06-18-2009, 10:22 PM   #48
aus
Major General
 
Drives: Odysse
Join Date: Jul 2005
Location: Seal Beach, CA

Posts: 7,321
iTrader: (5)

Here's my letter:

Quote:
Dear Emily,

I am VERY happy to see your oranization taking an interest in this issue. It is a VERY dangerous problem with this vehicle that BMWNA is WELL AWARE of, but INSISTS that it is "normal behavior" for my car/transmission. I brought the car into the dealer, and they were able to reproduce it, but they were told by BMW that this was "normal behavior."

The problem occurs when you slow down- like for a turn, but do not come to a complete stop. The DCT transmission seems to have trouble figuring out what gear to select because when you step on the gas to accelerate, there is a very significant delay in the onset of power- up to 2-3 seconds. By this time, the driver is usually really digging into the throttle. The transmission finally picks a gear, which results in the car suddenly lurching forward, sometimes invoking the anti-skip control.

The danger in this behavior occurs when making a turn into on-coming traffic after slowing down to around 10-15 MPH. After the turn, the car is positioned in the traffic lane, but you have NO POWER to accelerate into the flow of traffic. The oncoming cars are now closing in on your car at a fast rate, and you're basically stuck. This situation is most pronounced in the "Auto" mode of the DCT transmission, but also occurs to a lesser degree while in the manual mode when you select second gear in preparation for the turn. It is also very repeatable in both modes.

These problems started occuring after a previous recall on this transmission where the engine would stall under hard braking or not shift under hard braking. The recall fixed that problem, but introduced this problem, which occurs almost every day whereas the previous problem only occured during a specific situation.

Thank you for looking into this dangerous matter.
__________________
Let me get this straight... You are swapping out parts designed by some of the top engineers in the world because some guys sponsored by a company told you it's "better??" But when you ask the same guy about tracking, "oh no, I have a kid now" or "I just detailed my car." or "i just got new tires."

Last edited by aus; 06-18-2009 at 11:37 PM.
aus is offline  
0
Reply With Quote
      06-18-2009, 10:31 PM   #49
Adonislike
Captain
 
Drives: Toyota Insight/Honda Prius
Join Date: Aug 2008
Location: Southern California

Posts: 842
iTrader: (1)

Quote:
Originally Posted by aus View Post
Here's my letter:
Could not have said it better...

Sorry aus, but when I have to respond to Emily, IM COPYING THIS
Adonislike is offline   United_States
0
Reply With Quote
      06-18-2009, 10:31 PM   #50
AZ-BMW
Captain
 
AZ-BMW's Avatar
 
Drives: 2009 M3 E93 w/DCT
Join Date: Mar 2007
Location: Sunny, Warm AZ

Posts: 966
iTrader: (0)

Quote:
Originally Posted by alito View Post
I too got the e-mail. Responded with the link to here and to the law-firm class action web site that was previously posted.

Thanks for all your support to those who commented.

Should we forward that e-mail we got to someone at BMW?

I also got the E-Mail from Emily today and responded
__________________

2009 AW M3 E93 - Black Novillo|DCT|ZTP|ZPP|752 Enh Audio|4UT|Heated Seats|6FL|6NF|
For jpg's: http://www.m3post.com/forums/showthr...=186382&page=4
Traded: 2007 335i E93
AZ-BMW is offline   United_States
0
Reply With Quote
      06-18-2009, 11:36 PM   #51
aus
Major General
 
Drives: Odysse
Join Date: Jul 2005
Location: Seal Beach, CA

Posts: 7,321
iTrader: (5)

Quote:
Originally Posted by Adonislike View Post
Could not have said it better...

Sorry aus, but when I have to respond to Emily, IM COPYING THIS
That's why I posted it... to help my brother's out.

Just make sure you guys include the VIN when filing a complaint, or they don't take it seriously.
__________________
Let me get this straight... You are swapping out parts designed by some of the top engineers in the world because some guys sponsored by a company told you it's "better??" But when you ask the same guy about tracking, "oh no, I have a kid now" or "I just detailed my car." or "i just got new tires."
aus is offline  
0
Reply With Quote
      06-19-2009, 08:43 AM   #52
alito
Private First Class
 
alito's Avatar
 
Drives: 2008 M3 CONVERTIBLE
Join Date: Oct 2008
Location: Florida

Posts: 196
iTrader: (0)

Quote:
Originally Posted by aus View Post
Here's my letter:
Nice letter ! Is anyone telling their dealer or BMW of NA of the case file being started ?
alito is offline   United_States
0
Reply With Quote
      06-19-2009, 09:34 AM   #53
erio
Captain
 
erio's Avatar
 
Drives: e92 JB M3, 2012 GTR
Join Date: Oct 2008
Location: GA

Posts: 773
iTrader: (0)

Got a call NHTSA regarding DCT

Received a call from the National Highway Traffic Safety Administration today regarding the complaint I filed about the DCT lag many months ago. They just wanted to know the details. They are currently in the initial stages of the investigation. Have any of you heard from them? She said she had already called a few others and that they were aware of this forum.
erio is offline   United_States
0
Reply With Quote
      06-19-2009, 09:40 AM   #54
Radiation Joe
Veni Vidi Vici
 
Radiation Joe's Avatar
 
Drives: '11 JB/BBe-6sp-e90
Join Date: Jul 2008
Location: Macungie PA

Posts: 2,749
iTrader: (0)

Garage List
2011 e90 M3-Sold  [4.25]
2003 RS6 - Sold  [0.00]
2009 e90 M3 - Gone  [0.00]
2003 M3 SOLD  [0.00]
old 2002  [5.00]
Quote:
Originally Posted by alito View Post
Nice letter ! Is anyone telling their dealer or BMW of NA of the case file being started ?
I responded to Emily this morning and intend to bring a copy of the NHTSA letter and my response into my service department today.
Radiation Joe is offline   United_States
0
Reply With Quote
      06-19-2009, 09:45 AM   #55
335 S
Vile and Depraved
 
335 S's Avatar
 
Drives: 2011 E93 M3
Join Date: Apr 2008
Location: Catatonic State

Posts: 368
iTrader: (0)

Quote:
Originally Posted by erio View Post
Received a call from the National Highway Traffic Safety Administration today regarding the complaint I filed about the DCT lag many months ago. They just wanted to know the details. They are currently in the initial stages of the investigation. Have any of you heard from them? She said she had already called a few others and that they were aware of this forum.
You will now be audited by the IRS every year for the rest of your life.
335 S is offline  
0
Reply With Quote
      06-19-2009, 09:50 AM   #56
darwin316
Master Chief
 
darwin316's Avatar
 
Drives: 09 e90 M3 JzB
Join Date: Jul 2008
Location: NOVA

Posts: 640
iTrader: (0)

Quote:
Originally Posted by 335 S View Post
You will now be audited by the IRS every year for the rest of your life.
__________________
| 2009 E90 M3 | JZB | Black Leather, Carbon Leather | M-DCT | 19" OEM Wheels | Tech, Premium & Cold Packages | PDC | Alarm | Premium Sound | iPod Adapter |
| 2011 X5 35i Sports Activity| Sapphire Black, Black Leather, Dark Bamboo | Convenience, Tech & Cold Packages | HUD | Comfort Access | Premium Sound |

darwin316 is offline   United_States
0
Reply With Quote
      06-19-2009, 10:03 AM   #57
mkoesel
Moderator
 
Drives: 2015 Felt IA2
Join Date: Jun 2006
Location: Canton, MI

Posts: 13,676
iTrader: (1)

Yes, a few of us have been contacted by email as well. I believe you are the first who has reported getting an actual phone call though. Its great that they are listening to us. However, it would be ironic if the new software update (33.2) actually does fix the problem just as the NHTSA finally gets involved.
__________________
A gen-u-ine BMW eff-eight-zero with them tandem clutches in the transmission and that dad gum sun roof on the top-a da cawr.
mkoesel is offline   United_States
0
Reply With Quote
      06-19-2009, 10:35 AM   #58
erio
Captain
 
erio's Avatar
 
Drives: e92 JB M3, 2012 GTR
Join Date: Oct 2008
Location: GA

Posts: 773
iTrader: (0)

Quote:
Originally Posted by mkoesel View Post
Yes, a few of us have been contacted by email as well. I believe you are the first who has reported getting an actual phone call though. Its great that they are listening to us. However, it would be ironic if the new software update (33.2) actually does fix the problem just as the NHTSA finally gets involved.
Didn't know about another update. I asked my SA the other day and he didn't know of anything new either. Do you know if it's out?
erio is offline   United_States
0
Reply With Quote
      06-19-2009, 11:32 AM   #59
racedoc11
Major
 
racedoc11's Avatar
 
Drives: 2013 Audi RS5 & 2008 M3 E93
Join Date: Jan 2008
Location: USA

Posts: 1,228
iTrader: (1)

Garage List
2013 Audi RS5  [5.00]
2008 E93 M3  [5.00]
ultimate driving lag machine...How many filed a complaint?

Please respond if you filed a complaint with NHTSA. I'm sure BMW is watching and we need to show it is NOT just a random cases...What you guys think?

I did file a report and got an email from Emily...
racedoc11 is offline   United_States
0
Reply With Quote
      06-19-2009, 11:52 AM   #60
Radiation Joe
Veni Vidi Vici
 
Radiation Joe's Avatar
 
Drives: '11 JB/BBe-6sp-e90
Join Date: Jul 2008
Location: Macungie PA

Posts: 2,749
iTrader: (0)

Garage List
2011 e90 M3-Sold  [4.25]
2003 RS6 - Sold  [0.00]
2009 e90 M3 - Gone  [0.00]
2003 M3 SOLD  [0.00]
old 2002  [5.00]
BMW is acutely aware of how many complaints have been filed with the NHTSA. Another thread about the issue is not going to help. However, I responded to Emily this morning.
Radiation Joe is offline   United_States
0
Reply With Quote
      06-19-2009, 12:20 PM   #61
pilot_bro2003
Private First Class
 
pilot_bro2003's Avatar
 
Drives: MY 09 E93 / 99 CL600
Join Date: Jun 2007
Location: North San Diego County

Posts: 180
iTrader: (0)

Quote:
Originally Posted by Radiation Joe View Post
I responded to Emily this morning and intend to bring a copy of the NHTSA letter and my response into my service department today.
I just heard from emily as well this morning and am awaiting an email from her as well! maybe something will come of this.

A little off topic but does anyone know is this "lag" just with BMW and their DCT or is it a known issue will the other cars with this type of tranny to include Ferrari, Nissan, and VW?
pilot_bro2003 is offline   United_States
0
Reply With Quote
      06-19-2009, 01:07 PM   #62
mkoesel
Moderator
 
Drives: 2015 Felt IA2
Join Date: Jun 2006
Location: Canton, MI

Posts: 13,676
iTrader: (1)

racedoc, check the nhtsa website to see how many complaints there are. Last I looked it was 20 something I think. Not many in the grand scheme. But as you point out, Emily from NHTSA is now involved and is contacting people who filed a complaint. If the latest fix from BMW doesn't solve the problem (and it does show promise, so lets hope it works) then then having the NHTSA in the mix should, hopefully, get some movement on the issue.
__________________
A gen-u-ine BMW eff-eight-zero with them tandem clutches in the transmission and that dad gum sun roof on the top-a da cawr.

Last edited by southlight; 06-19-2009 at 01:33 PM. Reason: edited for thread merge
mkoesel is offline   United_States
0
Reply With Quote
      06-19-2009, 10:54 PM   #63
jamesq
Private
 
Drives: 2009 IB Sedan DCT
Join Date: Oct 2008
Location: Waynesboro, VA

Posts: 60
iTrader: (0)

Got this via email today after filing a complaint about 4 weeks ago. I'll probably call her on Monday:
Dear BMW Owners,

My name is Emily Reichard and I am an investigator with the National Highway Traffic Safety Administration of the US Department of Transportation. I am interested in the report you filed with us regarding your 2009 BMW M3 transmission. Can you describe to me what happened when you were driving the vehicle and the specifics of the event (i.e. where, when, at what speeds, how often, etc.)? Did any warning lights or noises occur when this happened? Did the problem ever place you in any unsafe or dangerous situations? If you saw a dealer, what was their remedy for solving the problem and do you find that it worked? Have you been notified of the DCT reprogramming as stated in Recall #08V-595? If so, was it performed and has this remedied the problem? Any other pertinent information regarding this would be greatly appreciated. Thank you for your time and have a great day.


Emily Reichard
Assistant Investigator, US D.O.T.

National Highway Traffic Safety Administration

Office of Defects Investigation

202.493.0423
__________________
jamesq is offline   United_States
0
Reply With Quote
      06-20-2009, 01:28 AM   #64
aus
Major General
 
Drives: Odysse
Join Date: Jul 2005
Location: Seal Beach, CA

Posts: 7,321
iTrader: (5)

Here's the link to file a complaint:

https://www-odi.nhtsa.dot.gov/ivoq/Consumer.cfm

Just be sure to include your VIN or it won't count.
It only takes a few minutes. I know there are more than 20 DCT owner's here with this issue.
__________________
Let me get this straight... You are swapping out parts designed by some of the top engineers in the world because some guys sponsored by a company told you it's "better??" But when you ask the same guy about tracking, "oh no, I have a kid now" or "I just detailed my car." or "i just got new tires."
aus is offline  
0
Reply With Quote
      06-20-2009, 11:55 AM   #65
Kev
Resident Anesthesiologist
 
Kev's Avatar
 
Drives: VW bug with a misplaced engine
Join Date: Aug 2006
Location: Seattle, WA

Posts: 8,815
iTrader: (24)

Garage List
Sent in my report to the NHTSA

Mine is a 9/08 production, no stall, but LOTS of slowing down lag resulting in many close calls.
__________________
kev { divinum est sedate dolorem }
Kev is offline   Hong Kong
0
Reply With Quote
      06-20-2009, 03:22 PM   #66
Adonislike
Captain
 
Drives: Toyota Insight/Honda Prius
Join Date: Aug 2008
Location: Southern California

Posts: 842
iTrader: (1)

Quote:
Originally Posted by Kev View Post
Sent in my report to the NHTSA

Mine is a 9/08 production, no stall, but LOTS of slowing down lag resulting in many close calls.
+1 Kev. Mine is also a 9/08 build with all the same things you mentioned. Matter of fact, I think we have the same color too. DOH!!
Adonislike is offline   United_States
0
Reply With Quote
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 01:19 PM.




m3post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST