Not happy with **********s

dcgolfdr · 05-15-2009, 04:41 PM

25% restocking fee for painted reflectors that came from Bimmian and fit terribly, leading edge doesn't fit at all. The box is the size of a tube of toothpaste and they didn't do anything with it in the first place. Ordered reflectors from IND and will not get anything else from **********s.

1989baby · 05-15-2009, 04:43 PM

hmm... good to know...

sorry to hear that

Davinhci · 05-15-2009, 04:48 PM

sorry to hear, but good choice getting it from IND. Got mine there everything was perfect.

SlammedM6 · 05-15-2009, 05:23 PM

never dealt with **********s so i cant say much there, but...

IND FTW!!!

graves4r6 · 05-15-2009, 05:31 PM

Always hear so many horible news from **********s.

Bargains = less customer service?

Adonislike · 05-15-2009, 05:51 PM

Good info. Sorry about your trouble. Thanks for the honest post

NugeMobile · 05-15-2009, 06:21 PM

Hey Man - I got mine from **********s as well and they fit like shit. In fact, my original reflectors are getting painted as we speak so I can swap them back in. I feel your pain dude...I got mine to fit "ok" but not a perfect fit.

sucks cause they aren't cheap. I've written them off.

RJD M3 · 05-15-2009, 07:10 PM

I dont think this is the first nor the last that we will hear of this discussion. I went with IND after doing a little research and could not be happier with that decision. Its not a hard process, dont know why everyone cant use the same part...sand, primer, paint, repeat.

wheelman · 05-15-2009, 08:36 PM

I had the same bad experience. Poor paint match and lousy fit. I ordered a set from IND and couldn't be happier. Lesson learned.

BarryC · 05-15-2009, 09:19 PM

had issues too. their problem is they buy the reflectors from bimmian but like some of you I won't do biz with them again as it took forever resolve my problems and a post on a message board to get some action.

BC

Cab5er · 05-15-2009, 10:13 PM

You know the ones they sell are not OEM right? Of course they are going to suck.

elmariachi · 05-15-2009, 10:40 PM

Yeah I think they suck horridly too and their shipping prices are really expensive for even very small items. I wont ever buy from them again. Too slow and extremely bad customer service.

spyderco10 · 05-15-2009, 11:30 PM

i got mine from Wheelsto, they were near perfect

AMJ_77 · 05-16-2009, 12:09 AM

Quote:

Originally Posted by spyderco10

i got mine from Wheelsto, they were near perfect

+1. wheelSTO ftw

GSXRM3 · 05-16-2009, 09:10 AM

I bought a set of the Bimmian ones and they fit terribly also. I replaced them with a set of OEM ones from Renn-Spec and couldn't be happier with the quality/fit of them.

Swinn · 05-16-2009, 10:43 AM

Wished I did a little more research before I bought mine from **********s. Waited a month for the reflectors and I had to contact them to send it. Reflector's shade was off and fit like crap. Lesson definitely learned. If they are horrible for the small stuff, I wonder how other people are doing with their service for bigger items.

Ca$hOnly · 05-16-2009, 12:54 PM

I bought CF mirror covers that were "in stock." Why did it take 2 weeks to ship them out then?

I don't have a problem waiting for an item. Just don't lie to me and tell me they are in stock.

Will not buy from them again.

MShao825 · 05-16-2009, 09:40 PM

Quote:

Originally Posted by AMJ_77

+1. wheelSTO ftw

Sorry to be a little

, but are WheelSTO's OEM? How do they fit compared to IND's? I bought their matte black grille/matte black side gills/painted reflectors set, now I just need my car to arrive

Subw00er · 05-16-2009, 09:45 PM

Not sure is CYBA's are oem, but I've bought painted kidney grills and a rear diffuser from him and he's legit. Great guy and the parts fit great. Blue tips coming next... TBA!

Ron@Modbargains · 05-18-2009, 03:12 PM

Hi Guys,

Just saw this thread, first of all wish you guys just gave us a call or emailed us to let me know about having this issue. Previous to this thread I had only heard of one incident from a customer and it was with a red M3, but it was only a one time incident in months of selling it. I hadn't heard of anything since.

So, I just got off the phone with our friends at IND and at the end of today you will be able to order the IND reflectors from our site. I will be dropping these reflectors from our site.

To anyone who has any legitimate complaints please contact us and we will work with you to fix the problem.

Quote:

Originally Posted by dcgolfdr

25% restocking fee for painted reflectors that came from Bimmian and fit terribly, leading edge doesn't fit at all. The box is the size of a tube of toothpaste and they didn't do anything with it in the first place. Ordered reflectors from IND and will not get anything else from **********s.

So we only do 25% if its just a return with no apparent reason. It would be 10% in store credit. Anyway if its a defect or product problem there is no restocking fee - so I'll work with you on it. Please give us a call.

Quote:

Originally Posted by graves4r6

Always hear so many horible news from **********s.

Bargains = less customer service?

How does a bargain = less customer service?? We're one of the few companies in this industry that actually run a real customer service team. Definitely not true. Don't know what news you've heard but if you give us a chance or talk to us we'll do our best to help out.

Quote:

Originally Posted by RJD M3

I dont think this is the first nor the last that we will hear of this discussion. I went with IND after doing a little research and could not be happier with that decision. Its not a hard process, don't know why everyone cant use the same part...sand, primer, paint, repeat.

You guys have spoken and I am going to get you guys the IND product.

If anyone has any issue with a product, or even if a product shipped out with a delay - please just let me know. I can address it with our team and make it better. We've been improving a ton but if something slips through on the thousands of products we sell, it would be great to be notified so that I can attempt to fix it. Thanks guys.

Ryan@IND · 05-18-2009, 03:28 PM

Quote:

Originally Posted by mshao825

Sorry to be a little

, but are WheelSTO's OEM? How do they fit compared to IND's? I bought their matte black grille/matte black side gills/painted reflectors set, now I just need my car to arrive

Our buddies at IND paint the OEM reflectors for us. definitely a great product and great work by IND and we are very happy to sell them!

We pair them up with our grilles for a great package deal too!

MrHarris · 05-18-2009, 03:59 PM

Don't trip guys, the people at **********s have great customer service. They aren't a couple guys working out of their moms apartment

05-15-2009, 04:41 PM	#1
dcgolfdr Wheelsucker Drives: Fast rice cooker Join Date: Oct 2008 Location: Arlington, VA Posts: 710 iTrader: (8)	Not happy with ******s 25% restocking fee for painted reflectors that came from Bimmian and fit terribly, leading edge doesn't fit at all. The box is the size of a tube of toothpaste and they didn't do anything with it in the first place. Ordered reflectors from IND and will not get anything else from **********s.
	Tweet

05-15-2009, 04:43 PM	#2
1989baby do a wheelie!!! Drives: E46 M3 Join Date: Oct 2008 Location: Hollywood Posts: 789 iTrader: (0) Garage List 2008 M3 Sedan e90 [0.00]	hmm... good to know... sorry to hear that __________________ ~Adam www.thelifestyleluxury.com

05-15-2009, 04:48 PM	#3
Davinhci Colonel Drives: 08 M3 E92 & 08 E70 X5 4.8 Join Date: Mar 2008 Location: Austin, TX Posts: 2,462 iTrader: (6) Garage List 2008 M3 [0.00]	sorry to hear, but good choice getting it from IND. Got mine there everything was perfect. __________________ 08 E92 AW M3 \| HRE P40 19" \| APE Air Filter \| BMW Performance Grills \| White Side Gills \| CF Mirror Covers \| BMW Performance Pedals \| F1 Pinnacle Tint \| V1 Hardwire \| Dinan Performance Software \| Gintani Exhaust \| H&R Sports Springs \| RPI Scoops \| BMW CF Spoiler \| Challenge Diffuser \| Lux H8 V3 \| LCI Tail Lights \|

05-15-2009, 05:23 PM	#4
SlammedM6 Brigadier General Drives: 2011 RR Sport Autobiography Join Date: Jul 2007 Location: Toronto Posts: 4,924 iTrader: (2)	never dealt with **********s so i cant say much there, but... IND FTW!!! __________________

05-15-2009, 07:10 PM	#8
RJD M3 Private First Class Drives: E90 M3 Join Date: Mar 2009 Location: Dover, DE Posts: 192 iTrader: (2)	I dont think this is the first nor the last that we will hear of this discussion. I went with IND after doing a little research and could not be happier with that decision. Its not a hard process, dont know why everyone cant use the same part...sand, primer, paint, repeat. __________________ 2009 Jet Black E90 ///M3/Black Leather/Carbon Leather/M-DCT/Tech/Premium/Premium Sound/ Heated Fronts/Moon/19's/Eisenmann Race w/ Connecting Pipes/Matte Grills/Painted Reflectors/Euro LCI Tails/20% Tint C-17A Globemaster III

05-15-2009, 05:31 PM	#5
graves4r6 Captain Drives: Bicycle Join Date: Feb 2006 Location: Heaven on earth Posts: 732 iTrader: (14)	Always hear so many horible news from **********s. Bargains = less customer service?

05-15-2009, 05:51 PM	#6
Adonislike Captain Drives: Toyota Insight/Honda Prius Join Date: Aug 2008 Location: Southern California Posts: 842 iTrader: (1)	Good info. Sorry about your trouble. Thanks for the honest post

05-15-2009, 06:21 PM	#7
NugeMobile Private First Class Drives: 2008 M3 (E90) Join Date: Jan 2009 Location: Los Angeles Posts: 152 iTrader: (0)	Hey Man - I got mine from **********s as well and they fit like shit. In fact, my original reflectors are getting painted as we speak so I can swap them back in. I feel your pain dude...I got mine to fit "ok" but not a perfect fit. sucks cause they aren't cheap. I've written them off.

05-15-2009, 08:36 PM	#9
wheelman Private First Class Drives: '09 E90 M3 MT Join Date: Nov 2007 Location: Los Angeles Posts: 114 iTrader: (1)	I had the same bad experience. Poor paint match and lousy fit. I ordered a set from IND and couldn't be happier. Lesson learned. __________________

05-15-2009, 09:19 PM	#10
BarryC Major Drives: '12 SG E92 M3 Join Date: May 2007 Location: Summerfield NC Posts: 1,010 iTrader: (8)	had issues too. their problem is they buy the reflectors from bimmian but like some of you I won't do biz with them again as it took forever resolve my problems and a post on a message board to get some action. BC __________________ 2013 Lime Rock M3, 2013 Boxster S

05-15-2009, 10:13 PM	#11
Cab5er Colonel Drives: 09 E90 M3 & 07 TL Join Date: Feb 2007 Location: Fremont, Hainan Posts: 2,321 iTrader: (22)	You know the ones they sell are not OEM right? Of course they are going to suck. __________________ E90 ///M3/ AW/ Fox Red

05-15-2009, 10:40 PM	#12
elmariachi Major Drives: BMW ///M Division Join Date: Jan 2007 Location: Singapore Posts: 1,303 iTrader: (1)	Yeah I think they suck horridly too and their shipping prices are really expensive for even very small items. I wont ever buy from them again. Too slow and extremely bad customer service. __________________ 2008 E92 ///M3 Alpine White M-DCT\| Novillo-Black Interior\| Carbon Fibre Roof\| Premium Sound System\| EDC\| 19's Advan RS w/ Michelin PS2 Cups\| iPod\| GruppeM Air Intake\| GruppeM Steel Braided Lines\|Ferodo DS2500 Pads\| Akrapovic Full Header-Back Titanium Exhaust\| 6000K Philips D1S\| 3M Tints\|

05-15-2009, 11:30 PM	#13
spyderco10 Colonel Drives: AW E92 M3 6MT Join Date: Jul 2008 Location: Honolulu, HI Posts: 2,417 iTrader: (0)	i got mine from Wheelsto, they were near perfect __________________ “For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life.” - John 3:16

05-16-2009, 09:10 AM	#15
GSXRM3 Enlisted Member Drives: 2011 AW E92 M3 Join Date: Oct 2008 Location: San Diego Posts: 46 iTrader: (1)	I bought a set of the Bimmian ones and they fit terribly also. I replaced them with a set of OEM ones from Renn-Spec and couldn't be happier with the quality/fit of them.

05-16-2009, 10:43 AM	#16
Swinn New Member Drives: 2009 E90 M3 Join Date: Sep 2008 Location: Houston Posts: 15 iTrader: (0)	Wished I did a little more research before I bought mine from **********s. Waited a month for the reflectors and I had to contact them to send it. Reflector's shade was off and fit like crap. Lesson definitely learned. If they are horrible for the small stuff, I wonder how other people are doing with their service for bigger items.

05-16-2009, 12:54 PM	#17
Ca$hOnly Major Drives: E92 M3 Join Date: Apr 2009 Location: In ur fridge, eatin ur foodz Posts: 1,063 iTrader: (5)	I bought CF mirror covers that were "in stock." Why did it take 2 weeks to ship them out then? I don't have a problem waiting for an item. Just don't lie to me and tell me they are in stock. Will not buy from them again. __________________

05-16-2009, 09:45 PM	#19
Subw00er Bates '08 Interlagos Launch Drives: 08e92M, 03e46M Join Date: Nov 2005 Location: NY Posts: 1,198 iTrader: (2)	Not sure is CYBA's are oem, but I've bought painted kidney grills and a rear diffuser from him and he's legit. Great guy and the parts fit great. Blue tips coming next... TBA! Last edited by Subw00er; 05-18-2009 at 04:24 PM.

05-18-2009, 03:59 PM	#22
MrHarris yodog Drives: '86 Corolla Join Date: Jun 2007 Location: Diamond Bar, Ca Posts: 5,032 iTrader: (5) Garage List 2009 BMW [5.00]	Don't trip guys, the people at *********s have great customer service. They aren't a couple guys working out of their moms apartment __________________ 2009 E92 M3 \| Alpine White \| Black Extended \| Advan RS \| Turner Test Pipes \| Dinan Axle-Back \| OETuning \| Eibach Springs \| UUC SSK \| VRS Front Lip \| VRS Type I Diffuser \| Matte Black \| RPi Scoops \| MS Filter \| Yokohama AD08 \| F1 Pinnacle Special Thanks: Gintani \| OETuning \| eAs*

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