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      04-01-2009, 05:56 PM   #1
DarrenJ
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360 Forged Updates!

I must say I had a minor issue with my time frame on my wheels. I know from personal experience that being a smaller company and turning into a larger company can be hard, long hours and tough to keep everyone happy. I was planning on having my wheels this friday. I was contacted right away to be informed that it was not going to work that day as they were behind due to there changes. I was offered a full refund of my deposit. Jordan was top notch on acting on this matter for me. I have multiple friends who have orders in with 360 that have had GREAT service, GREAT products. This company just went through a few bumps as any growing company would. They are on top of there stuff. I hope this forum can once again entrust them self in 360. As being in the European auto industry myself I can say I will personally continue to support 360 and offer there wheels through my company! To the ones still waiting rest assured your getting top notch quality wheels.
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      04-01-2009, 06:04 PM   #2
m34jlp
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Great to hear you heard back from them. Hope you get them soon, you will love them!

Let me know when/if you are making the long drive down here for some pictures.
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      04-01-2009, 06:29 PM   #3
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360 doesn't seem capable of meeting any deadlines...
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      04-01-2009, 06:29 PM   #4
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I have CamaroSS wheels now. I will take some pics soon. Still 360 all the way!
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      04-01-2009, 06:31 PM   #5
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360 missed my deadline but came through in a professional way!
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      04-01-2009, 06:32 PM   #6
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I have CamaroSS wheels now. I will take some pics soon. Still 360 all the way!
Camaross sold his wheels?
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      04-01-2009, 06:49 PM   #7
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Camaross sold his wheels?
Yea me and 360 are coming up with another wheel scheme.... Its going to be crazy! Stay tuned! Its probably going to have some carbon

Yea 360 is really doing some big changes for the better..... Their wheels have always been phenomenal. Although my customer service experience was great (this will be my 4th set from them) i know others have received subpar service lately. Not to worry they obviously realized it and they are making some immediate changes for the better
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      04-01-2009, 06:49 PM   #8
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So did they give you $100 to post this?
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Let me get this straight... You are swapping out parts designed by some of the top engineers in the world because some guys sponsored by a company told you it's "better??" But when you ask the same guy about tracking, "oh no, I have a kid now" or "I just detailed my car." or "i just got new tires."
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      04-01-2009, 07:03 PM   #9
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Yea me and 360 are coming up with another wheel scheme.... Its going to be crazy! Stay tuned! Its probably going to have some carbon

Yea 360 is really doing some big changes for the better..... Their wheels have always been phenomenal. Although my customer service experience was great (this will be my 4th set from them) i know others have received subpar service lately. Not to worry they obviously realized it and they are making some immediate changes for the better
Damn, ive actually been thinking about some cf on my wheels myself lately. Ill probably roll with these for the summer and then come the changes hahahah. Good luck, cant wait to c what u do.
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      04-01-2009, 07:08 PM   #10
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Damn, ive actually been thinking about some cf on my wheels myself lately. Ill probably roll with these for the summer and then come the changes hahahah. Good luck, cant wait to c what u do.
Yea lol me 360 and DarrenJ came up with a good plan so i took over his order and we are just going to do some carbons ....... I think its going to look pretty sick
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      04-01-2009, 07:12 PM   #11
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Yea lol me 360 and DarrenJ came up with a good plan so i took over his order and we are just going to do some carbons ....... I think its going to look pretty sick
Oh so let me see if I got this correctly. U gave darren ur wheels because his where delayed, u took over his order (delayed) and are basically changing it up a bit in order to have some carbon on them?

Thats effin smart actually lol.

Soooo, anyone want some brand new black on black mesh 8's?

jk

Darren, i suppose ur car is MR as well?
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      04-01-2009, 07:31 PM   #12
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Wheels are definately a sickness...I am already playing with photoshop on what look I am going with next...maybe the color the were supposed to be but maybe half what I have now half the originally planned lol damn im confused!
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      04-01-2009, 07:47 PM   #13
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One thread and post by a single customer is not going to change the feelings that a lot of people have toward 360. When I spoke to 360 yesterday they said they are unable to process refunds because they no longer have a credit card machine. My wheels were 5 weeks past due when I canceled the order. I canceled a week ago and 360 did not (and claim they are unable to) process my refund. All they say is for customers to do a charge back and that they will not dispute it. I hope that is the truth for once from this company.
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      04-01-2009, 07:53 PM   #14
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Quote:
Originally Posted by PunjabiM3 View Post
One thread and post by a single customer is not going to change the feelings that a lot of people have toward 360. When I spoke to 360 yesterday they said they are unable to process refunds because they no longer have a credit card machine. My wheels were 5 weeks past due when I canceled the order. I canceled a week ago and 360 did not (and claim they are unable to) process my refund. All they say is for customers to do a charge back and that they will not dispute it. I hope that is the truth for once from this company.
I'm sorry punjabi, but I have to laugh. If this is true, 360 is in a really bad way. I know there are many on here who like their product, but their customer service seems appalling.
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      04-01-2009, 08:09 PM   #15
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One thread and post by a single customer is not going to change the feelings that a lot of people have toward 360. When I spoke to 360 yesterday they said they are unable to process refunds because they no longer have a credit card machine. My wheels were 5 weeks past due when I canceled the order. I canceled a week ago and 360 did not (and claim they are unable to) process my refund. All they say is for customers to do a charge back and that they will not dispute it. I hope that is the truth for once from this company.
That is actually true it happened to me when i ordered the mesh 10's.... they switched accounts and i had to do a charge back. I got the money instantly from my CC company and got a letter a week ot two later saying 360 Forged approved the charge back
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      04-01-2009, 08:16 PM   #16
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I paid with a credit card last Friday so I am pretty sure they have a CC machine...it is probably what camaross305 said above
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      04-01-2009, 08:30 PM   #17
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I paid with a credit card last Friday so I am pretty sure they have a CC machine...it is probably what camaross305 said above
Yea its they switch accounts that the CC goes to is the problem. The old account is refusing to give 360 their money and told 360 to just tell all their customers to do a charge back
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      04-01-2009, 09:09 PM   #18
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One thread and post by a single customer is not going to change the feelings that a lot of people have toward 360. When I spoke to 360 yesterday they said they are unable to process refunds because they no longer have a credit card machine. My wheels were 5 weeks past due when I canceled the order. I canceled a week ago and 360 did not (and claim they are unable to) process my refund. All they say is for customers to do a charge back and that they will not dispute it. I hope that is the truth for once from this company.
Complete and total bullshit. It never ceases to amaze me just how brazen people can be when lying. Sorry to hear of your troubles Punjabi - hopefully you get it resolved soon....

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      04-01-2009, 09:11 PM   #19
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i know some of you are upset but 360 is a legit company thats provides beautiful wheels. if you let there past hold you from buying there wheels then im sorry for you. there wheels grab the most attention then any wheel i have had on any car ive owned. i think once some new productions runs come out most of you will change your view on the whole company.
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      04-01-2009, 09:14 PM   #20
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i think once some new productions runs come out most of you will change your view on the whole company.
Uhhh no.
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      04-01-2009, 09:25 PM   #21
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BarryC- Its like anything, you prob wont change your mind but there are many out there that dont like HRE for some reason or another or VOLK. Its just the game of the biz you cant please everyone. 360 has pleased A LOT more then they have made upset. You never read of the good stories its always the 1 or 2 bad ones that people just feed off of. All these hi end forged wheel companies are good companies, they ALL have had there up and downs. Its just how it works!
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      04-01-2009, 09:32 PM   #22
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So did they give you $100 to post this?
troof
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