Originally Posted by 2008bimmerM3
the thing is there is excess paint smudged away from the body, how would you get rid of that excess paint smudge?
its as if the paint was still wet and a screw driver slipped onto it, but it didnt chip it, its more like the paint got pushed so there is excess sludgy paint
does any of this make sense?
They get rid of the excess paint by wet sanding, covering with a touch of clear (or not), then polishing. If this wasn't on an edge, it's relatively easy to DIY. Not that you'd want to DIY on your new car, but I mention that to illustrate how easy it is to make something like this look normal again. On a corner like that, it's more difficult to make it look perfect, but it still shouldn't be too hard for a paint chip guy to fix. I'd go ahead and ask the dealer for some assistance with this.