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      02-19-2008, 09:07 PM   #1
geoff2010
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Calling to get production status...

When I call this number (1-800-831-1117) and give my production number it just keeps trying to transfer me to a representative... is anyone else able to get their status via this method?
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      02-19-2008, 09:12 PM   #2
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When I call this number (1-800-831-1117) and give my production number it just keeps trying to transfer me to a representative... is anyone else able to get their status via this method?
The system is not working properly right now. I called yesterday.
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      02-19-2008, 09:14 PM   #3
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When I call this number (1-800-831-1117) and give my production number it just keeps trying to transfer me to a representative... is anyone else able to get their status via this method?
Isnt that what its suppose to do? Then you ask the rep what your status # is...they can also tell you your build week.
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      02-19-2008, 09:16 PM   #4
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Isnt that what its suppose to do? Then you ask the rep what your status # is...they can also tell you your build week.
When the system answers if you say "Vehicle Production Status" and then wait for the prompts--you enter your VIN or production number and it will give you an automated update on the car. Right now, when you way "Vehicle Production Status," it transfers you to a CSR.
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      02-19-2008, 09:20 PM   #5
GregW / Oregon
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Production status

Quote:
Originally Posted by geoff2010 View Post
When I call this number (1-800-831-1117) and give my production number it just keeps trying to transfer me to a representative... is anyone else able to get their status via this method?
Better to do it through your sales person if he doesn't mind.
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      02-19-2008, 09:26 PM   #6
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When I call this number (1-800-831-1117) and give my production number it just keeps trying to transfer me to a representative... is anyone else able to get their status via this method?
The system crashed Monday
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      02-19-2008, 09:44 PM   #7
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The system crashed Monday
Haha i guess because so many people calling in.
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      02-19-2008, 09:47 PM   #8
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Quote:
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The system is not working properly right now. I called yesterday.
+1 I also called today.
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      02-19-2008, 10:48 PM   #9
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whew... i was worried that something happened to my car and they though better to break the news in person. i think i have problems
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      02-20-2008, 09:59 AM   #10
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+1 I also called today.
I must admit, I'm pretty pathetic. I call at least 2 times a day. I'm still 112 and 150 just can't come soon enough! 1 more week!
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      02-20-2008, 12:55 PM   #11
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Why not just check online?
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      02-20-2008, 01:18 PM   #12
geoff2010
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online is behind by at least 3 days...
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      02-20-2008, 01:21 PM   #13
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online is behind by at least 3 days...
...and it only gives you very generalized status.
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      02-20-2008, 01:26 PM   #14
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      02-20-2008, 02:09 PM   #15
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When I called today it didn't forward my call; gave me "in transit" status again...so the automated "lady" is working...
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      02-20-2008, 02:17 PM   #16
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I cant quit youuuuuuu.
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      02-21-2008, 08:30 PM   #17
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Does it work for ALL BMW's in production or just those purchased in the us from BMW-NA. I have my ordered thru military sales and heard it doesn't work for us. True?
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      02-21-2008, 10:30 PM   #18
GregW / Oregon
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Does it work for ALL BMW's in production or just those purchased in the us from BMW-NA. I have my ordered thru military sales and heard it doesn't work for us. True?
That's right--sorry but you're between the cracks in the system it seems.
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