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      01-27-2014, 08:56 AM   #1
DetailersDomain
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Dealership attacks a brand new 2014 Audi S4!

Dealership attacks a brand new 2014 Audi S4!

Got your attention ; ). Here we have a brand new 2014 Audi S4 that came to us for new car prep which turned into a full paint correction, Opti Coat, and Xpel Ultimate Installation.

What we thought would be an easy routine job turned into much more. The dealer induced a lot of linear scratches from doing the customer a favor and removing snow off the car at deliver, unfortunately (I see this a lot) the dealer delivered the car at night....... Please join us for another dealer fix write up.

I'll let the photos do the talking now.

Exterior

- Wheels were prepped with Sonax Wheel Cleaner and cleaned up with various brushes
- Tires were spritzed down with Adam’s All Purpose Cleaner and washed down
- Wheel wells were cleaned up
- Washed with Adam's Car Wash
- Decon with Auto Finesse Iron Out
- Wash down and rinsed
- Door jambs were cleaned up
- Nano Scrub AutoScrub
- Dried
- Tires dressed
- Masking
- Paint Measurement
- Compound - Menzerna FG400
- Final Polish - Sonax Perfect Finish 4/6
- Last step - Opticoat
- Inspection with Fenix, Brinkmann, and natural sunlight
- Wheel wells were cleaned - polished - Opti Coat
- Rubber and Plastics Treated
- Exterior windows and mirrors cleaned and sealed
- Exhaust tips cleaned
- Windows were auto scrubed, cleaned, and sealed

Products used:
Adam's Car Wash
Auto Finesse Iron Out
Stoner's Tarminator
Auto Finesse Oblitarate
Sonax Multi Star
Sonax Full Effect Wheel Cleaner
NanoSkin AutoScrub System
Menzerna FG400
Sonax Perfect Finish
Opti Coat
Adam's Super VRT
Auto Finesse Crystal Glass Cleaner
Adam's Metal Polish 1
Adam's Metal Polish 2

Tools used
Uber Wool Wash Mitt
Uber Quick Detail MF Towels
Uber All Purpose MF Towels
Rupes LHR75E
Rupes BigFoot LHR 21ES Random Orbital Polisher
Rupes BigFoot LHR 15ES Random Orbital Polisher
Uber Buffing Pads
Meg's MF Cutting Pad
Defelsko Paint Meter
Fenix TK35
Kranzle Pressure Washer
Uber Foam Canon
2 Grit Guard Buckets with Caddies
Adam's Firehose Nozzle
Metro Air Force Blaster

Dealer installed - due to snow removal


A closer look - these marks were on the roof, hood, trunk




Before





Various scratches/imperfections







Wheels


Sonax Full Effect Wheel Cleaner and various brushes used to clean up the OEM Peelers


Full prep photos missing due to the cold weather sorry guys

Light scratches around the door handles


After


B pillars a common issue with BMW, Audi, VW


After much better after we hit it with Menzerna FG400 and finished it out with Sonax Perfect Finish 4/6


Before shot on the roof


After


Before shot on the roof



After


Imperfections on the rear trunk



After



Xpel Ultimate Pre Cut Kit installation



Exhaust tips before



After some Auto Finesse Mercury Metal Polish



Afters shots





The old and new




A drastic improvement over the what the dealer delivered.



Hope you enjoyed this one.
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      01-27-2014, 12:54 PM   #2
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That was on a brand new car? Totally ridiculous. My used E92 with 57k miles from an unknown dealership was in better shape than that.
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      01-27-2014, 12:56 PM   #3
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Nice work as usual. In a case like this, to your knowledge does the customer ever get any retribution from the dealer?? Or once it's off the lot, too late.
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      01-27-2014, 01:15 PM   #4
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it does happen, dealers don't like paying their prep guys much money and this is a reflection of it.

yes I believe the customer has been taken care of .
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      01-27-2014, 09:05 PM   #5
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Great work as usual Phil. Love seeing these write ups
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      01-27-2014, 09:32 PM   #6
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Wow, you guys did an amazing job! If I were a little closer I'd bring my M to you.
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      01-27-2014, 10:31 PM   #7
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thanks guys!
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      01-27-2014, 11:33 PM   #8
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did the dealer clear the snow off the car with the same steel shovel they use for the sidewalks???

looked pretty bad!!
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      01-27-2014, 11:58 PM   #9
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I would of rejected delivery for the paint AND for the holes they drilled on that car.

I always have it in writing for the dealer not to prep my cars….. do safety check and hand me the keys! We are all happy :-)

Amazing job as always.
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      01-28-2014, 05:05 AM   #10
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Great save. if possible I try to drive them home with hood tape, interior plastic intact and do the work myself.
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      01-28-2014, 11:23 AM   #11
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dang my 83k M3 even looks better than the before shots. now i need the same threatment...

HOW MUCH?
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      01-28-2014, 11:32 AM   #12
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Quote:
Originally Posted by DetailersDomain View Post
it does happen, dealers don't like paying their prep guys much money and this is a reflection of it.

yes I believe the customer has been taken care of .
'a refection of it" ha ha no pun intended....
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      01-28-2014, 12:51 PM   #13
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Dope!
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