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      02-09-2011, 01:57 AM   #1
michelley91
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cilajet refund?

Is this possible? If so who did you talk to etc..

PS: Yes i know i was stupid to buy the cilajet- i let my guard down..oh well
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      02-09-2011, 02:09 AM   #2
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Had to Google Cilajet since I've never heard of it...and reading about it makes it sound to good to be true.


Where did you get it done? At the dealer?
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      02-09-2011, 02:16 AM   #3
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Had to Google Cilajet since I've never heard of it...and reading about it makes it sound to good to be true.


Where did you get it done? At the dealer?
yep got it done at shelly bmw dealer...got it done while finalizing the purchase to my car....i already had the cilajet applied twice and still no good...hoping to get a refund....
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      02-09-2011, 02:32 AM   #4
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never heard of a dealer giving refunds..
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      02-09-2011, 09:10 AM   #5
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Never heard of it so i googled it too... but how do you know it doesn't work?
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      02-09-2011, 09:24 AM   #6
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It is a big scam. It doesn't work. BMW wouldn't refund me but they ended up applying it twice....still doesn't work (at least not as advertised).

-SZ
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      02-09-2011, 09:58 AM   #7
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Never heard of it so i googled it too... but how do you know it doesn't work?
OP, I am curious. You got any pics?
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      02-09-2011, 01:21 PM   #8
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i know it doesnt work because when i took it in to get it applied the second the time, the person who was in charge of the cilajet even said it wasnt working right because i had a bunch of water spots on the car. After applying it the second time, i still noticed i get a ton of water spots, swirls, etc. Ill post pics later.
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      02-09-2011, 01:49 PM   #9
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I am not a lawyer, but the warranty implies that they will re-apply once if there is a problem with it. Just out of interest, what did the dealer charge you for it?

http://www.cilajet.com/Warranty%2010-Year%209-11-09.pdf
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      02-09-2011, 02:05 PM   #10
michelley91
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I am not a lawyer, but the warranty implies that they will re-apply once if there is a problem with it. Just out of interest, what did the dealer charge you for it?

http://www.cilajet.com/Warranty%2010-Year%209-11-09.pdf

With the tire protection and cilajet i believe i paid 2800-3000
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      02-09-2011, 03:43 PM   #11
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Buyer beware.

Of course it doesn't work, look at those ludicrous claims.
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      02-09-2011, 04:10 PM   #12
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Quote:
Originally Posted by michelley91 View Post
With the tire protection and cilajet i believe i paid 2800-3000
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      02-09-2011, 05:52 PM   #13
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Quote:
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With the tire protection and cilajet i believe i paid 2800-3000
Ouch. I don't think you can get a refund but I would at least take it in under warranty.
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      02-09-2011, 06:00 PM   #14
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What exactly is it not doing that you thought it would do? It s a protective sealant, so how do you prove its not working? Is it not beading water like you wanted? What exactly do you want it to do that its not doing?

Cheers,
e46e92
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      05-11-2013, 04:59 PM   #15
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Cilajet plus

What a waste of money. Had it applied a few days after I got my new BMW and I couldn't tell a difference. Well I take that back it looked like a bad wax job. The car was shinier when I first got it. A few days after it was applied I took it to the beach house and after 2 days outside it had big white spots. It took 3 people washing the car to try to get the white spots off. I'm sure it was the rain and/or salt air. The only reason I got it was because they say with the cilajet plus it is protected if you get dents in your car and you know how you take a risk when you park in a shopping lot. Anyway, I was heartbroken with this product because I waited months for my new car to come from Germany, I even watched the vessel it was coming on. I picked it up as soon as the truck unloaded it at my dealers. All nice and shiny only to have a car that now looks horrible. Wish I knew a way to post the pictures we took.
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      05-11-2013, 05:02 PM   #16
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(My opinion)

Anybody who purchases these extended protection items (except gap) is touched in the head.
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      05-11-2013, 05:08 PM   #17
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(My opinion)

Anybody who purchases these extended protection items (except gap) is touched in the head.
+1...gap and an actually extended bumper to bumper coverage,anything else is a gaff
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