Crevier BMW - Page 2

Meccos · 02-13-2013, 12:08 AM

Quote:

Originally Posted by Gil@McKennaPerformance

In all reality, there are some service advisers that are friendlier than others and are willing to go above and beyond their regular duties. I have seen this first hand when I used to bring my E46 M3 a couple of years ago before I started working here. As most of the locals know, we have helped out many forum members with performance upgrades or just regular maintenance and we'll continue to do our best to help out the community. For the best service you can contact me directly via pm or at 562 345 7356 and I'll get you guys setup with one of our designated performance department service advisers.

Thanks for the info...

infantrytroop22 · 02-14-2013, 06:08 PM

I just need an oil change and I don't want to drive all the way up to Steve Thomas. Crevier should be able to handle an oil change if I watch them (I assume). Should I go with John Thatcher or Dan Canfield as my SA?

ILSMKU · 02-16-2013, 12:06 PM

Quote:

Originally Posted by infantrytroop22

I just need an oil change and I don't want to drive all the way up to Steve Thomas. Crevier should be able to handle an oil change if I watch them (I assume). Should I go with John Thatcher or Dan Canfield as my SA?

Irvine. See Jose the service manager. He's a good guy and will have the top tech do your oil change. Tell him I sent you.

Kradi · 02-16-2013, 10:52 PM

Dude you just brought back memories lol.... bottom line that dude is a grumpy simpleton fool, slimy liar, and will try to squeeze out pennies...

Remember giving him a long angry stare a few years back and bailing for good on Crevier as a whole. Sterling guys in Newport have been awesome.

Brucewonder · 02-17-2013, 12:38 AM

i had both John Thatcher or Dan Canfield. Both great guys but I like John more. Never had a problem

Meccos · 02-19-2013, 02:34 AM

Quote:

Originally Posted by Kradi

Dude you just brought back memories lol.... bottom line that dude is a grumpy simpleton fool, slimy liar, and will try to squeeze out pennies...

Remember giving him a long angry stare a few years back and bailing for good on Crevier as a whole. Sterling guys in Newport have been awesome.

haha sorry dude. I actually stared him down the last time i was there also. He saw me and never looked my way after that. Paul Cox is horrible... they should just fire his sorry ss.

greenmoldy · 02-19-2013, 05:33 PM

Paul Cox is terrible

///MakoiE63 · 02-22-2013, 10:53 AM

Quote:

Originally Posted by greenmoldy

Paul Cox is terrible

I've emailed a copy of this thread to a Service Manager over Crevier and got this reply:

Thank you Mark, I really appreciate it! I am going to review it with our Service Managers.

Thanks again,
Jackie Deemer
Customer Service Manager
1500 Auto Mall Drive
Santa Ana, CA 92705
Phone: 714-835-1221
Fax: 714-835-7081
Email: jackie.deemer@crevierbmw.com

infantrytroop22 · 02-22-2013, 04:49 PM

Quote:

Originally Posted by ///MakoiE63

Quote:

Originally Posted by greenmoldy

Paul Cox is terrible

I've emailed a copy of this thread to a Service Manager over Crevier and got this reply:

Thank you Mark, I really appreciate it! I am going to review it with our Service Managers.

Thanks again,
Jackie Deemer
Customer Service Manager
1500 Auto Mall Drive
Santa Ana, CA 92705
Phone: 714-835-1221
Fax: 714-835-7081
Email: jackie.deemer@crevierbmw.com

Sounds really promising.

Aussie7 · 02-22-2013, 06:24 PM

I have used John Thatcher for the past 8 years and never had a problem. That being said I will only use him. They are going through some major changes at Crevier and if John were to leave so would I

02-16-2013, 10:52 PM	#26
Kradi Private Drives: 2011 e92 M3 Join Date: May 2012 Location: Los Angeles Posts: 59 iTrader: (0)	Dude you just brought back memories lol.... bottom line that dude is a grumpy simpleton fool, slimy liar, and will try to squeeze out pennies... Remember giving him a long angry stare a few years back and bailing for good on Crevier as a whole. Sterling guys in Newport have been awesome. __________________ 2011 E92 M3, Alpine White, Black Interior, Carbon Leather Trim, Black ZCP Wheels ...DCT, ZCP, ZCV, ZP2 Mods: ZCP Spoiler, ZCP Mirror Caps, Black Hood Vents, Black Grills, Black Side Grills, Black ///M Emblem, Macht Schnell Spacers, RPi Catless X-Pipe, Gintani Sport Exhaust

02-17-2013, 12:38 AM	#27
Brucewonder Major Drives: 2011 E92 M3 yea boi Join Date: Nov 2007 Location: Socal Posts: 1,469 iTrader: (4)	i had both John Thatcher or Dan Canfield. Both great guys but I like John more. Never had a problem __________________ 2011.5 E92 ///M3 SSII/FR

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02-14-2013, 06:08 PM	#24
infantrytroop22 First Lieutenant Drives: E90 M3 Join Date: Sep 2009 Location: SoCal Posts: 389 iTrader: (1)	I just need an oil change and I don't want to drive all the way up to Steve Thomas. Crevier should be able to handle an oil change if I watch them (I assume). Should I go with John Thatcher or Dan Canfield as my SA?

02-19-2013, 05:33 PM	#29
greenmoldy Private Drives: 2011 e93 M3 Join Date: Jan 2012 Location: Irvine, CA Posts: 72 iTrader: (0)	Paul Cox is terrible

02-22-2013, 06:24 PM	#32
Aussie7 Private First Class Drives: 2008 E90 M3 SSII Join Date: Oct 2008 Location: socal Posts: 188 iTrader: (1)	I have used John Thatcher for the past 8 years and never had a problem. That being said I will only use him. They are going through some major changes at Crevier and if John were to leave so would I