Seriously, Never Buy from GT Motoring......

[henry418]

Strongly advise all m3post members to avoid GT motoring. Worst experience I've had for buying car parts. I dealt with Greg, the owner of GT Motoring.

Cliff Notes
-Ordered BBS wheels early February 2012 from Greg @ GT Motoring / Challenge
-No wheels until September 03/2012 so I ask for a full refund, totalling $3000.
-Says he wire transferred it back but I did not receive it. October 16/2012 I ask him to just use paypal.
-November 12/2012, I receive only $1,550
-Jan 9/2013, I receive only $350
-Jan 21/2013, he tells me he will send the rest ($1,100) in few days.
-As of now (Feb 14/2013), I still do not see it in my paypal account. It’s been 3 weeks since Jan 21/2013. He has not updated me with an email either.


I’ve delayed in writing a review because I personally know online business owners and know they go through lots of stress from negative reviews. However, I believe I gave enough chances to GT motoring to warrant this review.

I ordered squared 18x9.5 et25 BBS GT4 RE wheels from Greg @ GT Motoring early February 2012. Gave my deposit (50% of total amount) through wire transfer and was told it will take around 3 weeks. When ETA was near, I decided to send in the rest because I was in a bit of a hurry (stupid mistake.. I had a track day coming up and needed the wheels).

On March 26/2012, he told me that the ETA was pushed back by 2~3 weeks. On April 23/2012, he emails me to say that BBS motorsports cannot provide me with a squared set until late May or early June. I emailed him June 28/2012 asking for updates and sent few more emails after that asking for his reply. He finally decides to reply with an email on July 27/2012, in which it said it’s coming in the next week. A week passes by and I ask him for an update AGAIN (seriously by this point I’ve already asked for updates over 10 times). On August 14/2012, he says he did not update me because he was sick. He tells me that BBS motorsports guy is out on maternity leave and says I’ll have to wait a bit for an update. (Up to this point, I am sure Greg is going to say it was all BBS motorsport’s fault.)

Until September he sends me no emails… I decided that I’m done with this company and ask for a full refund on September 3/2012. On September 19/ 2012, he tells me he could not reply to me because of a back problem and he asked his accountant to wire transfer the refund to my bank account. He says I should expect it there the next week Monday. On September 24/2012, I let him know that I do not see it in my account. We have few back and forth emails until October 4/2012 and in those emails he tells me CHASE bank says it’s debited and that he doesn’t know why it’s not showing up in my account. On October 4, I send him verification from my bank that I did not receive it. On October 11/2012, Greg emails me to let me know that CHASE is recalling the wire and he will try to resend it. (For this section, he will blame CHASE. Honestly don’t know though if he even sent the wire transfer.)

On October 16/2012, I ask him to just use paypal since wire transfer obviously isn’t working well for us. He says OK. November 1/2012, I ask him for updates. No replies. On November 6/2012, I ask for updates again. On November 12/2012, I finally notice a paypal transaction…… but he only F^#$ing sent half of the total refund amount ($1,550). On November 27/2012, I ask what’s happened to the rest of the refund. No replies so I sent an email again December 11/2012. Finally on Jan 9/2013, I notice another paypal transaction…… this time he sent $350 when he actually needs to send $1,450 LOL. On Jan 21/2013, I ask for updates on the rest, and he replies that he will send it in the next few days.
Now it’s been 3 weeks and I still do not see the $1,100 I need from him. That’s a year of waiting for wheels/refund. I have to say that deciding to buy these BBS wheels from GT Motoring is one of the worst decisions I’ve made. Hope others do not go through the same process.

Thank you for reading,
Henry

Edit: Refund received in full Feb 15/2013. A year of stress and time wasted. Will not be dealing with GT Motoring again!

[maaicher]

Wow, sorry to hear that. It seems a lot of vendors have been very acting up lately.

[schnell325]

Not nice at all.

[Jasonseoguam]

owned.

[Brucewonder]

thats shady, why would a business take 100% fo your funds and refund you in incremental stages

[Jasonseoguam]

owned x2

[manari06]

Wow I would have sued them already and have them pay my legal bill and interest on the money! Good to know I sure would not buy from them!!!

[Vic311]

Another dissatisified customer

[rjd598]

Originally Posted by Brucewonder

thats shady, why would a business take 100% fo your funds and refund you in incremental stages

My thoughts exactly. Gt has had sketchy reviews for awhile on this forum

[j2m]

That sucks man!!
SHADY!!

[blackboxing]

Originally Posted by Jasonseoguam

owned.

Originally Posted by Jasonseoguam

owned x2

So is it true that the GT-R's interior is really cheaply-made?

Troll, you've been found byung-shin.

[E92inSG]

This really does sound quite bad.

However my own personal experience with them has been decent. Bought and paid fully for a set of BBS LM R + tires ($7xxx) which I confirmed were in stock at the time of payment. Sent wire transfer end jan and took them couple weeks to get the tires to mount the wheels onto and I'm currently tracking my FedEx delivery.

[And1M3]

Wow that sucks and almost 1 year without wheels or refund. After hearing this make me want to make all my purchase with paypal only. It is easy to file a dispute with in 3 months of not receiving items and you will get a full refund. Not the bs of partial refund from that vendor.

[GTM_Challenge]

Henry,

We will be sure this gets settled this week for you. When you placed your order, the wheels were on back order, then BBS had to wait til they had more GT4 wheels in stock. Per our conversations, they were not able to supply the 9.5 all around as you wanted due to low stock they didnt want odd sets. After this wait, you chose to cancel the order since it couldnt be filled and you found another option. Totally understandable. After the bank wire bounced back from missing account info, we both decided on paypal. We have just been trying to send the paypal as its been in there.

There is no excuse for this service, but i will do my best to get it sorted this week in full for you. We have been doing our best to get back on the horse here the past few mos. with some new staff, new roles set. So far we have seen the benefits and will continue to do our best to improve for you and others daily.

Edit: Customer remaining balance refunded in full

[Edmbimmer88]

One year though? And what's your explanation for the split amounts in the Paypal refund? I sure hope the OP/buyer is getting his full amount owed and that you're taking care of the Paypal fees.

[henry418]

Hey guys, I just received the refund in full. It's quite funny how he was able to send it in less than 24 hours after I posted this. Makes me wonder why he didn't send it in the first place... A customer should not have to rely on negative review threads to receive service.

I certainly will not be dealing with GT Motoring ever again in the future.

Thanks,
Henry

[henry418]

Originally Posted by schnell325

Not nice at all.

Still using your VMR 710s that I bought from you as "temporary" wheels lol... Didn't think I would've kept them for so long!

[GTM_Challenge]

Originally Posted by henry418

Hey guys, I just received the refund in full. It's quite funny how he was able to send it in less than 24 hours after I posted this. Makes me wonder why he didn't send it in the first place... A customer should not have to rely on negative review threads to receive service.

I certainly will not be dealing with GT Motoring ever again in the future.

Thanks,
Henry

We happened to get a number of paypal payments this week making it possible. ( i can send a screen shot of our payment log of needed to confirm )

Sorry we could not service you as you should have been.

[schnell325]

Originally Posted by henry418

Still using your VMR 710s that I bought from you as "temporary" wheels lol... Didn't think I would've kept them for so long!

[blackboxing]

Originally Posted by GTM_Challenge

We happened to get a number of paypal payments this week making it possible. ( i can send a screen shot of our payment log of needed to confirm )

Sorry we could not service you as you should have been.

I'll call your bluff.

1) Post your PayPal 7 day payment log where you "happened to get a number of paypal payments this week."

2) Now post another screenshot of your PayPal payment log, this time dating back 5 months ago (when you guys agreed upon the refund) and let's see if you had enough credit during this stint to pay OP back the $1,100 like you both agreed upon.

3) Post a screenshot of the payment log(s) of the associated bank(s), WITH another screenshot of all the banks that are actually linked to your PayPal, within the last 5 months and let's see if you had enough credit to return his money.

4) As you indicate here:

Originally Posted by GTM_Challenge

After the bank wire bounced back from missing account info, we both decided on paypal.

Post the receipt of the "attempted" wire transfer and/or an email from the bank that you sent the wire transfer from (you can always ask your bank to do this) indicating that there was actually missing account info, causing the wire transfer to bounce back.

5) Please explain clearly what you meant when you wrote:

Originally Posted by GTM_Challenge

We have just been trying to send the paypal as its been in there.

As what has been in there? The money? So why did it taken since September of 2012 for him to receive the full amount?

Also, it'd help if you included a picture/email/screenshot of your order form to BBS for the wheels in henry418's specs, so that we all know you guys actually tried to order the wheels for him.

Thanks!

Btw, you can view your PayPal payment log to as far back as 2 years ago, by choosing to download history in the history section.

[GTM_Challenge]

Originally Posted by blackboxing

I'll call your bluff.

If Henry decides he needs any of this information we will communicate with him directly on it. Thank you.

[Vic311]

Originally Posted by henry418

Hey guys, I just received the refund in full. It's quite funny how he was able to send it in less than 24 hours after I posted this. Makes me wonder why he didn't send it in the first place... A customer should not have to rely on negative review threads to receive service.

I certainly will not be dealing with GT Motoring ever again in the future.

Thanks,
Henry

Thats the power of the forums

Glad you got it sorted