BaanVelgen

BIU · 01-27-2013, 01:41 AM

Had been shopping around for a set of coilovers for a few months and stumbled across biggy's thread about getting an awesome deal for his clubsports @ BaanVelgen..

http://www.m3post.com/forums/showthread.php?t=785434

At first I was hesitant as BaanVelgen was still a relatively new vendor on the scene without many reviews I could refer to... But their KW pricing was superbly competitive and I told myself I had to at least inquire about it..

A few PMs were exchanged with Hendrik@BaanVelgen and I was pretty much sold

I was instantly impressed with Hendrik's attention paid to customer service; Prompt responses.. Helpful to my questions.. Assertive answers.. No bullcrap in trying to lead customers to place an order..

I am about to leave town for 2 weeks so an order was a no-go if I could not be guaranteed shipment prior to my departure. Hendrik worked out the logistics with KW and FedEX and guaranteed my delivery.

Hendrik updated me thruout the process after my V3 order was placed and sure enough the man DELIVERED:

Just had to share my awesome experience with BaanVelgen

Wendall · 01-27-2013, 12:26 PM

Baan Velgen is the bomb shiznit. Hendrick is awesome to deal with and prices are amazing.

brandons · 01-27-2013, 07:19 PM

Yes I totally agree. Henrik is the man.

positiveions · 01-28-2013, 02:21 AM

Quote:

Originally Posted by biggynuts01

Baan Velgen is the bomb shiznit. Hendrick is awesome to deal with and prices are amazing.

have you bought anything from him, and had it shipped to the US?

BMW Fanatic · 01-28-2013, 02:26 AM

Quote:

Originally Posted by positiveions

have you bought anything from him, and had it shipped to the US?

He is the guy being referred to in the original post.

positiveions · 01-28-2013, 02:31 AM

Quote:

Originally Posted by BMW Fanatic

He is the guy being referred to in the original post.

ok got it. I couldn't open the link; it's not working.

E92inSG · 01-28-2013, 04:38 AM

If u need any European brands its a no brainer. Get it from baan velgen. Their shipping charges (FedEx) is extremely competitive.

Best part about them is the customer service. Replies to emails within hours any day of the week!

Ordered 2 BMW performance spoilers from him. Unfortunately they were both cracked during delivery. No questions asked, sent 2 more to me immediately. I only later found out that the FedEx insurance claim was rejected due to insufficient packaging. That's what I call customer service.

BIU · 01-28-2013, 05:41 AM

Quote:

Originally Posted by positiveions

ok got it. I couldn't open the link; it's not working.

My bad

Took care of the link now

01-27-2013, 01:41 AM	#1
BIU Captain 18 Rep 649 Posts Drives: M Join Date: Apr 2009 Location: Ex-HK iTrader: (0)	BaanVelgen Had been shopping around for a set of coilovers for a few months and stumbled across biggy's thread about getting an awesome deal for his clubsports @ BaanVelgen.. http://www.m3post.com/forums/showthread.php?t=785434 At first I was hesitant as BaanVelgen was still a relatively new vendor on the scene without many reviews I could refer to... But their KW pricing was superbly competitive and I told myself I had to at least inquire about it.. A few PMs were exchanged with Hendrik@BaanVelgen and I was pretty much sold I was instantly impressed with Hendrik's attention paid to customer service; Prompt responses.. Helpful to my questions.. Assertive answers.. No bullcrap in trying to lead customers to place an order.. I am about to leave town for 2 weeks so an order was a no-go if I could not be guaranteed shipment prior to my departure. Hendrik worked out the logistics with KW and FedEX and guaranteed my delivery. Hendrik updated me thruout the process after my V3 order was placed and sure enough the man DELIVERED: Just had to share my awesome experience with BaanVelgen Last edited by BIU; 01-28-2013 at 05:40 AM.
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01-27-2013, 12:26 PM	#2
Wendall ***Major MammelToe 76 Rep 1,140 Posts Drives: E92 M3 SG coupe Join Date: Feb 2012 Location: Orange County, CA iTrader: (3)	Baan Velgen is the bomb shiznit. Hendrick is awesome to deal with and prices are amazing. __________________ E92 M3 SG DCT - AA Filter, Verstraβe Paddles, ECS SS, MH race stud, Stoptech BBK, MR Exhaust,RE Pulley, BPM Tune,Euro bumper and GTS lip, Euro MDM & DCT, KW CS, Recaro PP, TMS Soild Diff Mounts, MRF solid subframe mounts, GTS aero, RPM track built motor.
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01-27-2013, 07:19 PM	#3
brandons Private 2 Rep 56 Posts Drives: Join Date: Nov 2005 Location: iTrader: (0)	Yes I totally agree. Henrik is the man.
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01-28-2013, 04:38 AM	#7
E92inSG Lieutenant 13 Rep 401 Posts Drives: E92 M3 Join Date: Jul 2012 Location: Asia iTrader: (1)	If u need any European brands its a no brainer. Get it from baan velgen. Their shipping charges (FedEx) is extremely competitive. Best part about them is the customer service. Replies to emails within hours any day of the week! Ordered 2 BMW performance spoilers from him. Unfortunately they were both cracked during delivery. No questions asked, sent 2 more to me immediately. I only later found out that the FedEx insurance claim was rejected due to insufficient packaging. That's what I call customer service.
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