BMW M3 Forum (E90 E92)

BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read


Go Back   M3Post - BMW M3 Forum > M3 Marketplace > Vendor Comments/Review/Feedback Forum
 
Steve Thomas BMW
Post Reply
 
Thread Tools Search this Thread
      11-19-2012, 02:44 PM   #133
cooler2442
Brigadier General
 
Drives: '11 135 Sport DCT
Join Date: Apr 2011
Location: The Valley, Los Angeles

Posts: 3,815
iTrader: (6)

Send a message via AIM to cooler2442 Send a message via Skype™ to cooler2442
I honestly think BMW Fanatic is being a bit unreasonable. What do you want them to do? Buy you an OEM hood and refund your money? Not going to happen. Yes the situation sucks but they are willing to pay for return shipping and to refund you. You can't really expect any more except maybe some type of gift card for your trouble.
__________________
cooler2442 is offline  
0
Reply With Quote
      11-19-2012, 02:54 PM   #134
koxal
Her Zaman Her Yerde
 
koxal's Avatar
 
Drives: 2013 SG F10 M5
Join Date: Feb 2010
Location: North Jersey

Posts: 1,136
iTrader: (7)

Garage List
2010 BMW M3  [0.00]
2013 BMW M5  [0.00]
Quote:
Originally Posted by cooler2442 View Post
I honestly think BMW Fanatic is being a bit unreasonable. What do you want them to do? Buy you an OEM hood and refund your money? Not going to happen. Yes the situation sucks but they are willing to pay for return shipping and to refund you. You can't really expect any more except maybe some type of gift card for your trouble.
You are correct, you cant expect more from a company that already offered a return label+full refund.. however they cant pay back the time he lost...

Some of these companies have no respect to their customers. Because of the fact that they are offering the lowest prices, they think they are making us a favor...
__________________
Sold My Black Beast

Here is the new ride
koxal is offline   United_States
0
Reply With Quote
      11-19-2012, 03:29 PM   #135
tbone28
vvvvvvvvvvvvvv
 
tbone28's Avatar
 
Drives: ^^^^^
Join Date: May 2012
Location: Bay Area, CA

Posts: 2,036
iTrader: (12)

Quote:
Originally Posted by cooler2442 View Post
I honestly think BMW Fanatic is being a bit unreasonable. What do you want them to do? Buy you an OEM hood and refund your money? Not going to happen. Yes the situation sucks but they are willing to pay for return shipping and to refund you. You can't really expect any more except maybe some type of gift card for your trouble.
I think one of the points here is that PYSpeed should have handled this appropriately early on *when* the problem was initially reported, and not *now* after the bad press.
tbone28 is offline   United_States
0
Reply With Quote
      11-19-2012, 03:33 PM   #136
Cyclone Chris
US Air Force. HUAP.
 
Cyclone Chris's Avatar
 
Drives: 2013 SG M3 ZCP / DCT
Join Date: Jan 2012
Location: Suffolk County, UK

Posts: 222
iTrader: (0)

I wish they would allow forum members to vote on who can be a vendor on this forum. Seems like a handful should get booted.
__________________

2005 Pontiac GTO - 6Spd - 445 RWHP/415 RWTQ - SOLD
2013 BMW M3 Coupe - /// Competition Pkg /// Premium Pkg /// Dual Clutch Transmission /// BMW Apps /// Heated Seats ///
Cyclone Chris is offline   United Kingdom
0
Reply With Quote
      11-19-2012, 04:05 PM   #137
creaminz
Major General
 
creaminz's Avatar
 
Drives: E90 LCI
Join Date: Sep 2005
Location: So. Cal

Posts: 7,684
iTrader: (33)

So wait PYspeed is Arkym and Arkym is PYspeed? Ooo la la~
creaminz is offline   United_States
0
Reply With Quote
      11-19-2012, 05:01 PM   #138
ottoblotto
///M-Flight Bavaria
 
ottoblotto's Avatar
 
Drives: E90M3
Join Date: Apr 2011
Location: Im around

Posts: 1,190
iTrader: (3)

Garage List
2010 BMW X5  [0.00]
2011.75 BMW M3 E90  [5.00]
Quote:
Originally Posted by creaminz View Post
So wait PYspeed is Arkym and Arkym is PYspeed? Ooo la la~
Yeah, and one of them is iDriveBMW3. This is cracking me up...



/inbeforethreaddeletebecausetheyarem3postsponsors.
__________________
"With great power comes great responsibility." -El-Superbeasto
ottoblotto is offline   Germany
0
Reply With Quote
      11-19-2012, 05:11 PM   #139
Khrishna
Banned
 
Drives: M3
Join Date: Nov 2012
Location: UT

Posts: 76
iTrader: (0)

Quote:
Originally Posted by creaminz View Post
So wait PYspeed is Arkym and Arkym is PYspeed? Ooo la la~


Quote:
Originally Posted by ottoblotto View Post
Yeah, and one of them is iDriveBMW3. This is cracking me up...



/inbeforethreaddeletebecausetheyarem3postsponsors.
And the bans..lol
Khrishna is offline  
0
Reply With Quote
      11-20-2012, 02:21 AM   #140
NELSON.MLGB
Captain
 
NELSON.MLGB's Avatar
 
Drives: 2010 E92 JB M3
Join Date: Dec 2011
Location: Calgary,AB

Posts: 651
iTrader: (3)

I am gonna get that arkym diffuser, seems like that one has a perfect fitment.
NELSON.MLGB is offline   Canada
0
Reply With Quote
      11-20-2012, 02:32 AM   #141
NELSON.MLGB
Captain
 
NELSON.MLGB's Avatar
 
Drives: 2010 E92 JB M3
Join Date: Dec 2011
Location: Calgary,AB

Posts: 651
iTrader: (3)

OP is a little bit overwhelming..... After market parts never fit perfectly, just stick with oem... Things like this happens everyday, need more understanding between buyer and customers.. hopefully this will be resolved soon... weather here sometimes make people inpatient...
NELSON.MLGB is offline   Canada
0
Reply With Quote
      11-21-2012, 09:53 AM   #142
W///
Brigadier General
 
W///'s Avatar
 
Drives: 2008 E92 M3/1999 E36 M3 Coupe
Join Date: Sep 2011
Location: SC

Posts: 4,673
iTrader: (11)

Wow that fit is horrible. Who in their right mind would say that is "normal"?

OP, just looking out for you, but I'd buy an OEM hood, ship the useless CF one back and move on. You have to buy an OEM one anyway. might as well get it over with. I think your threads have done enough to open members eyes (I'd never consider non OEM parts anyway).

Good luck
__________________
2008 E92 M3: Sparkling Graphite | Bamboo Beige | 6MT | CF Roof | HRE | Eisenmann | BPM Sport | Swift | Arkym | Mode Carbon | M.Perf
W/// is offline  
0
Reply With Quote
      11-23-2012, 01:41 PM   #143
BMW Fanatic
Banned
 
Drives: slow
Join Date: Jul 2009
Location: Calgary

Posts: 3,314
iTrader: (11)

When oh when will Arkym reply to me? This can all be ended if both PYSpeed and Arkym ADMIT they royally f*cked up. It's funny how Arkym still hasn't replied to me since leaving for SEMA. What a waste of a company.

I'll accept the refund when the above happens ON THIS THREAD. Not via PM, not via e-mail, and not via the phone.
BMW Fanatic is offline   Canada
0
Reply With Quote
      11-23-2012, 04:32 PM   #144
///M Ryder
Grown Azz Man
 
///M Ryder's Avatar
 
Drives: 2011.5 Dinan ///M3
Join Date: Dec 2010
Location: Sugar Land

Posts: 2,437
iTrader: (5)

Quote:
Originally Posted by BMW Fanatic View Post
When oh when will Arkym reply to me? This can all be ended if both PYSpeed and Arkym ADMIT they royally f*cked up. It's funny how Arkym still hasn't replied to me since leaving for SEMA. What a waste of a company.

I'll accept the refund when the above happens ON THIS THREAD. Not via PM, not via e-mail, and not via the phone.
At this point I understand it's a matter of principle but don't torture yourself. If Arkym and PYSpeed never reply you still have to get your car in shape. I think your thread has done enough to their reps at this point. Even if they PM you or email you, there is still the option to cut and paste their response. Good luck on this ...............Phil
__________________
2011.5 E92 Dinan///M3: SSII DCT- Comp, Prem 2, and Conv Pkg, Heated Seats, Enhanced Prem Sound, Edition Grills/Gills, M Performance Steering Wheel, Carbon Fiber Performance Spoiler, BMW Pedals, Dinan Exhaust, Dinan X-Pipe, Dinan Carbon Fiber Intake, Dinan Software Tune, Dinan DCT Tune, Dinan Pulley Kit, Dinan CH-R Wheels, Dinan Carbon Fiber Strut Tower Braces, Arkym Lip, IND M5 Mirror Caps, Carbon Reflectors, Lux H8 V3, Brembo 365mm BBK
///M Ryder is offline   United_States
0
Reply With Quote
      11-23-2012, 06:27 PM   #145
djantlive
Private
 
Drives: E46 Vert
Join Date: Oct 2012
Location: SF Bay Area

Posts: 62
iTrader: (0)

so how it is drivin a CF hood that don't fit? maybe you want to keep doing that to make more issues worse. whatever is your gripe about the product, the people, etc, you are just making it worse keeping onto it.

you notice that it needs to be in good shape in order to get a refund? yes, if you drive this longer and it gets damaged, you'll end up keeping a CF hood that don't fit for good.

get yourself another hood now and return this CF one. otherwise, you'll get no refund (and a "I told you so")

both vendors are small companies. not corporate btw
djantlive is offline  
0
Reply With Quote
      11-23-2012, 08:41 PM   #146
rjd598
Brigadier General
 
rjd598's Avatar
 
Drives: 10' M3
Join Date: Jan 2009
Location: San Diego,CA

Posts: 4,539
iTrader: (2)

Garage List
2010 BMW M3  [4.50]
1999 BMW M3  [0.00]
Quote:
Originally Posted by ottoblotto View Post
Yeah, and one of them is iDriveBMW3. This is cracking me up...



/inbeforethreaddeletebecausetheyarem3postsponsors.
sad but wouldn't be surprised
__________________
rjd598 is offline   United_States
0
Reply With Quote
      11-23-2012, 11:38 PM   #147
OerdingE93
Lieutenant
 
OerdingE93's Avatar
 
Drives: 2011 Mineral White E93 M3 DCT
Join Date: Sep 2011
Location: LA/OC

Posts: 502
iTrader: (3)

Quote:
Originally Posted by Johndong888 View Post
Damn, I was going to get an Arkym front lip, now I am not too sure...
was going to get a hood.. lol not anymore
__________________

|ESS VT1-550 510whp|MRF MID|AKRA REAR|CKS COILS|FORGESTAR|CSL TRUNK|GT4 Lip|3D-DESIGN
OerdingE93 is offline   United_States
0
Reply With Quote
      11-24-2012, 11:24 AM   #148
808MGuy
Colonel
 
808MGuy's Avatar
 
Drives: 2009 E90 M3
Join Date: Jun 2008
Location: Oahu, Hawaii

Posts: 2,270
iTrader: (3)

I still don't understand how the OP has no OEM hood? What happened to it? It's not ARKYM or PYSpeed's fault that he doesn't have his OEM hood to put back on while he ships the CF one back. He was offered a refund and a shipping label to ship the hood back. I don't understand what more they can give him at this point.

It definitely should have been handled differently by the vendor and the manufacturer but we're way beyond that at this point. It seems like the big deal here is the OP doesn't want to ship it because he doesn't have another hood to install but I don't see how anyone else can be held accountable for that.
__________________
09 E90 M3 - Interlagos Blue / Black Novillo / Sycamore Anthracite / Eibach / HRE

808MGuy is offline  
0
Reply With Quote
      11-24-2012, 03:47 PM   #149
0-60Motorsports
Major
 
0-60Motorsports's Avatar
 
Drives: BMW M3 JB 04 Coupe
Join Date: Aug 2007
Location: Kingdom of Bahrain

Posts: 1,271
iTrader: (1)

Send a message via AIM to 0-60Motorsports Send a message via MSN to 0-60Motorsports Send a message via Yahoo to 0-60Motorsports
I hope OP resolves this issue soon. OP get yourself a used OEM hood and send back the CF one. Get your refund and move on. Its not worth keeping yourself stressed out over this for so long.
__________________
Current Mods: GC Coilovers, Eibach Sways, PF RTABs, RE RCAs, INTRAVEE II + Alpine KCA-420i, Black Roundels, ///MFEST Badges, Depo's, Screen protector for OEM 16:9 display, VCSL Bumper + Race Lip + CF Boot + CF Rear Diffusor, DIETZ TV in Motion, SuperSprint V1 Headers + Catless S-pipes + Res Sec 2 + Race Exhaust, Z8 Starter Button, Lamin-X, OME CSL Steering, OEM CSL Interior, OEM CSL Intake, OEM CSL Roof, EVOLVE Alpha-N, BBS CH's, LIGHTWERKZ....
0-60Motorsports is offline   Bahrain
0
Reply With Quote
      11-24-2012, 08:35 PM   #150
tha_good_life
Brigadier General
 
tha_good_life's Avatar
 
Drives: 2010 JzB E92 M3
Join Date: Jul 2008
Location: Seattle

Posts: 3,901
iTrader: (17)

Garage List
2010 BMW M3  [4.33]
Op, your hood is damaged but still useable. I get the whole concept behind the bad business, but they are willing to refund your hood and pay for shipping. Why don't you put your old hood on, get the refund and buy a new OEM? In the "For Sale" section, someone is selling a Vorsteiner hood. GL with everything.
tha_good_life is offline   United_States
0
Reply With Quote
      11-25-2012, 05:40 PM   #151
alex1988
Captain
 
alex1988's Avatar
 
Drives: Asian Cutties
Join Date: Nov 2011
Location: Vancouver, BC

Posts: 715
iTrader: (8)

Dude, did u see this?
http://www.m3post.com/forums/showthread.php?t=773121
alex1988 is offline  
0
Reply With Quote
      11-26-2012, 12:56 AM   #152
smmmurf
Colonel
 
Drives: 2009 M3 Sedan 6MT
Join Date: Feb 2008
Location: Pleasanton, CA

Posts: 2,084
iTrader: (7)

In for a resolution to this issue. Personally I think they (PY/Arkym) should just refund his money. My question is, why bother having Fanatic ship back a defective CF part? It's not like they can fix it, can they?

Just refund the guy's money and have the guy dump out the defective hood (can even request proof that he has broken it so they don't have to worry about a defective part being sold to another member who will have similar fitment issues).
__________________

M3 Sedan LCI - AW/Black - 6MT - no moonroof - no folding seats - RAC RG63 - clear bra by Omega Werks
smmmurf is offline  
0
Reply With Quote
      11-26-2012, 03:19 AM   #153
808MGuy
Colonel
 
808MGuy's Avatar
 
Drives: 2009 E90 M3
Join Date: Jun 2008
Location: Oahu, Hawaii

Posts: 2,270
iTrader: (3)

Quote:
Originally Posted by smmmurf View Post
In for a resolution to this issue. Personally I think they (PY/Arkym) should just refund his money. My question is, why bother having Fanatic ship back a defective CF part? It's not like they can fix it, can they?

Just refund the guy's money and have the guy dump out the defective hood (can even request proof that he has broken it so they don't have to worry about a defective part being sold to another member who will have similar fitment issues).
You have to think about it from both sides. From PY's side, you wouldn't just give someone back their money and not expect product in return. They are going to need that part back so they can return it to ARKYM to get their money back. Same thing from ARKYM's end. They aren't just going to give PY money without knowing for sure that their product was defective.
__________________
09 E90 M3 - Interlagos Blue / Black Novillo / Sycamore Anthracite / Eibach / HRE

808MGuy is offline  
0
Reply With Quote
      11-26-2012, 09:15 AM   #154
Ali@BMWMt.laurel
Colonel
 
Ali@BMWMt.laurel's Avatar
 
Drives: 2015 M4
Join Date: Aug 2008
Location: United States

Posts: 2,129
iTrader: (7)

Garage List
2013 BMW 335i  [0.00]
These 2 companies lost all credibility. Customer > all events etc. Without the CUSTOMER, these companies are NOTHING. my 2 cents.
__________________
BMW of Mount Laurel - ///M Certified Client Advisor
Send Me a Message Regarding Your Next BMW!
www.BMWofMtLaurel.com
We are an M-Certified and DINAN Certified Dealer
NJ Motorsports Park Affiliated!!! PM ME FOR DETAILS
Ali@BMWMt.laurel is offline   United_States
0
Reply With Quote
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 06:25 AM.




m3post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST