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      11-15-2012, 08:27 PM   #89
tbone28
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Wow, just wow.

OP, this has been going on for a minute now. I hope this gets resolved in your favor soon.

PYSpeed should have taken care of this for you since you purchased through them. Analagous to buying clothing that's cut irregularly. You take that piece back to the store for service. The store doesn't turn around and have you take care of the issue directly with the manufacturer.

Last edited by tbone28; 11-15-2012 at 08:34 PM.
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      11-15-2012, 08:52 PM   #90
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In my experience Arkym also sucks. I bought a rear diffuser that I really wasn't happy with. There were some obvious differences from one side to the other that made for a poor fitment. I expected much better for my M3. I've been installing body kits of some form for almost 20 years on my cars and this piece was worse than the first cheap fiberglass kit I put on a Civic in 94. I too bought from a vendor on here and they tried to be the middle man expressing my concerns but at the end of it Arkym told me that's just the way they are! Really poor. I sold it for $100 and took my loss.

After trying a few other pieces all I have to say is that most of these parts are total shit and not worth the ridiculous jacked up prices. The only parts that I was 100% satisfied with were from Challenge. The difference in quality was notable. Materials, fitment and finish were spot on.

Be warned!
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      11-15-2012, 10:02 PM   #91
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Damn what a waste of money

These so called business men trick us with BS marketing. Poor products with outrageous prices and their major concern is taking your money to produce an item that initialy cost them pennies.. If this is how a modern day bussiness is conducted then no wonder our economy is sh*t.

With that said I'll be intsalling one of their hoods on our e90 next week yeah I hope it doesnt fit like yours but then again we purchased it second-hand for less then half price so chances are it might be worse.

Good luck on the refund, they should honor your request if they wish to continue being sponsors. Maybe throw in a free diffuser wait nevermind that fits like sh*t too.

looks like their best bet is going out of business.. half price sale anyone??


My appologies for the rant, just fed up with less then mediocre products from "enthusiast" companies.. I've seen horrible fitment from vorsteiner so this could be an improper batch of early molds or something else they might tell you when deciding to refund, yet the benifit of the doubt is this isnt the proper way to conduct business.
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      11-15-2012, 10:13 PM   #92
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I like the look of some of their products, buy wow shitty customer service kills it for me.
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      11-15-2012, 10:14 PM   #93
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damnn they still have resolved it with you?? LOL what a lame ass company... they dont even deserve to be sponsors here...
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      11-16-2012, 12:54 AM   #94
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Damn, I was going to get an Arkym front lip, now I am not too sure...
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      11-16-2012, 08:01 AM   #95
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I'm shocked to hear you are still dealing with this crappy CF hood This is something that should've been resolved easily and quickly. I'll never purchase a single item from pyspeed.
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      11-16-2012, 09:03 AM   #96
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Sorry to hear that this is still going on.
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      11-16-2012, 09:04 AM   #97
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I read on another forum that PYSPEED was dropped by IPE for not paying IPE for a few exhausts PYSPEED sold and they were advertising over IPE's acutal MSRP. Not sure of the truth on it, but it was posted by IPE innotech and PYSPEED no longer advertises their product.
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      11-16-2012, 09:23 AM   #98
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Thats been the only reason I havent bought a CF hood or trunk. Nothing but complaints about fitment on this board. Wish you luck in your refund OP.
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      11-16-2012, 10:26 AM   #99
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Lol pyspeed is a forum sponsor so I'm waiting with popcorn in hand for that post. Hope things are made right for you op
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      11-16-2012, 11:44 AM   #100
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not trying to jump on the bandwagon but im a new member here with big plans to start modding. Threads like this make me wanna stay the hell away from those companies.
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      11-16-2012, 12:49 PM   #101
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not trying to jump on the bandwagon but im a new member here with big plans to start modding. Threads like this make me wanna stay the hell away from those companies.
As well you should. Stick with either ind or eas
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      11-16-2012, 12:52 PM   #102
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From the very beginning we offered to replace the hood but you would not ship the hood back even on our dime. With all of the publicity you have brought PYSpeed, we would still like to offer you a full refund once we receive the hood and we will again offer to pay for the shipping.
Please call 866-207-3722 x1 to arrange this. =)

When you are in San Jose, let's go have some beers and talk about the good things in life.
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      11-16-2012, 03:25 PM   #103
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This STILL isn't resolved? SMH.
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      11-17-2012, 09:01 PM   #104
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Quote:
Originally Posted by bobby@pyspeed.com View Post
From the very beginning we offered to replace the hood but you would not ship the hood back even on our dime. With all of the publicity you have brought PYSpeed, we would still like to offer you a full refund once we receive the hood and we will again offer to pay for the shipping.
Please call 866-207-3722 x1 to arrange this. =)

When you are in San Jose, let's go have some beers and talk about the good things in life.
STOP right there and shut the hell up please and thanks. Normally I wouldn't get sensitive but now you guys have taken it too far. Also, I will forever remember my M3 experience being screwed up because of ARKYM and YOU guys.

Would you drive a car with no hood? NO. Did you actually offer me free shipping to send the hood back? NO.

Has Arkym pussied out and stopped replying to my emails cos they know they're in a bad spot with me right now? YES. Did you try scamming me and telling me it would cost MORE to ship the FREE PDC bumper to the border rather than Canada? YES. (if it was more expensive just to ship it across 2 states then I don't see how you guys had a promo on Arkym products with FREE shipping in the lower 48 states; doesn't leave room for a profit now does it)

I'm sick and tired of being sick and tired. I know you have direct contact with Arkym seeing as you guys are buddies (also, they have NO phone #? SHADY AS F*CK). Tell them to come check this thread out.

You might be able to pull the wool over many people's eyes but right now even if I stop one customer buying a product from you I will be much happier. Spending $$ to get an OEM hood + paint isn't even an issue to me, it's just the fact you guys think you're above everyone else. Possibly worse than ADV1. That's saying A LOT about you guys.

Lastly; thanks for your offer but I do NOT associate with crooks in my world of personal and business life.

OH AND BEFORE I FORGET; YOU SHOULD WRITE YOUR POSTS MUCH MORE CAREFULLY, WHY ON GOD'S GREEN EARTH WOULD I PAY $XXX TO SHIP THE HOOD BACK, DRIVE AROUND WITH NO HOOD AND THEN HOPE AND PRAY YOU REFUND ME FOR BOTH SHIPPING AND THE PRICE OF THE HOOD. YOU GUYS HAVE LOST IT.

Last edited by BMW Fanatic; 11-17-2012 at 09:07 PM.
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      11-17-2012, 09:21 PM   #105
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      11-17-2012, 09:32 PM   #106
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A quick snap shot of some emails on my phone.. Worst thing about Arkym besides the crap hood? They don't even have a PHONE NUMBER for the public, they absolutely INSIST you must e-mail them and 'Carl' used to say how he was solely responsible for emailing people and that was his 'job'. Then why hell hasn't he gotten back to me? Laugh out loud.

Dates are also shown for this set of emails..



















LOL!
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      11-17-2012, 10:26 PM   #107
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Soooo what I'm getting from this is that PYSpeed wants BMW Fanatic to ship the hood back but they won't reimburse him money until they receive it and BMW Fanatic is scared that PYSpeed won't refund him and that he has to drive without a hood until then?
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      11-17-2012, 11:07 PM   #108
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Wow what a disaster. Sorry OP.
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      11-17-2012, 11:23 PM   #109
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Holy crap!..OEM parts are looking alot better right about now.

OP you dont have your original hood?.
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      11-18-2012, 12:44 AM   #110
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When you are in San Jose, let's go have some beers and talk about the good things in life.
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