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      04-20-2012, 05:06 AM   #1
Houman21
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Ryan Amico - Class Act - Need I say more?

So my depression has finally partially subsided. Due to familial obligations and life events
outside of my control, I was unable to go through with the purchase of my first M3.

It happens, this was my dream car since I was 14 and I used to keep a cut out of an E36
in my wallet back then as well. Without going through the details of my personal life too
much, I just wanted to give another praising review for Mr. Amico and his gracious demeanor
with dealing with my cancellation order.

I didn't need my deposit returned immediately, I just wanted to let him know what was going on, because I didn't want to waste his time.

This was Ryan's response after I gave him the cancellation news:

Houman,

No worries. I completely understand, life happens. I will cancel the order and see that your deposit is returned to you immediately. I greatly appreciate you letting me know so promptly. If in the future, I can be of assistance, please do let me know. Thanks in advance!


I received my check two days later which was handled by his wonderful right hand Francesca Ortiz.

This whole sequence of events took place about a month ago and since things have eased up,
I've gone forward and placed another order for a BMW through Ryan. Not an M3, maybe in a
few years time, but a 135. I've always been curious about that car and I'm probably one of the
few people that thinks it looks good.

So I wanted to say thanks to the forum members for answering my questions and PMs when I was getting ready to place my order and a Big Thanks to Ryan Amico at Steve Thomas BMW.

I was thinking of meeting my buddy at Mfest tomorrow, but I may not make it.
For those of you who go definitely stop by and say hi to Ryan Amico from Steve Thomas BMW and Moe from The Shop.
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      04-20-2012, 08:17 AM   #2
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      04-20-2012, 05:30 PM   #3
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I concur...enjoy the 135i it's a fun car!
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      04-20-2012, 05:41 PM   #4
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That's quality interaction.

Congrats on the 1 series order.
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      04-20-2012, 08:23 PM   #5
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Thanks Guys!
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      04-20-2012, 09:05 PM   #6
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Nice to hear that Ryan responded like a "good salesman" should. Unfortunately, there aren't enough around. Bravo!
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      04-20-2012, 11:26 PM   #7
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Quote:
Originally Posted by Slapshot9 View Post
Nice to hear that Ryan responded like a "good salesman" should. Unfortunately, there aren't enough around. Bravo!
So Very True. It's always nice when dealing with a good one though. Here's to
the wait
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      04-21-2012, 01:04 AM   #8
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we are here whenever on whatever, we appreciate you and everyone giving us a shot . Thank you for the kind words, ill let ryan know to check the thread out.

We are all at mfest even mr thomas himself. We have a booth stop by
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      04-21-2012, 02:52 AM   #9
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Quote:
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we are here whenever on whatever, we appreciate you and everyone giving us a shot . Thank you for the kind words, ill let ryan know to check the thread out.

We are all at mfest even mr thomas himself. We have a booth stop by
Thanks Jimmy! Spoke to Ryan yesterday afternoon and Moe had a ticket for me today, but I had prior obligations and I hate that bumpy ass flight!

Enjoy yourselves at the fest! Take lots of pics! The wrap on the Steve Thomas Van looks great!
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      04-24-2012, 08:40 AM   #10
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I can't believe I missed the MFEST and I was in Vegas! You will like the low end torque of the 135i. Be sure to get a JB4 and DCI and you will be very happy. Thanks for sharing your positive experience with Steve Thomas BMW. I am hoping that Ryan can help me with the purchase of a 2013 M3. Let's see what happens....
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      04-24-2012, 09:01 AM   #11
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^^

Quote:
Originally Posted by Houman21 View Post
Thanks Jimmy! Spoke to Ryan yesterday afternoon and Moe had a ticket for me today, but I had prior obligations and I hate that bumpy ass flight!

Enjoy yourselves at the fest! Take lots of pics! The wrap on the Steve Thomas Van looks great!
Yea it turned out awesome, and the best part about it was it was designed by a forum member
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      07-03-2012, 09:04 PM   #12
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They are just insane when it comes to customer service... I will put my fingers and toes up giving them 10thoes up lol
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      07-03-2012, 10:31 PM   #13
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^^ thanks buddy appreciate it
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      07-06-2012, 11:45 AM   #14
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Awesome.
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      07-06-2012, 02:01 PM   #15
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Awesome.
for customer service!
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      07-09-2012, 11:19 AM   #16
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you know, I can help you with depression; I'm an RN at a psych hospital .
Congrats though. Ryan is a great asset for this community.
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