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[Epacy2]

Originally Posted by ADV.1 Matt

We were TUV certified before on the M3 application so our claim was not false. The difference is now our entire facility is TUV certified so we can get any wheel approved in less than a week.

That's not how you represented it. You never clarified your previous statement as meaning only M3 wheels.
You represented all your wheels were.

[FruitCake]

ADV.1 is so embarrassing rofl

[MatthewDavid]

Not looking good here... And it's a shame, because ADV's rims are pretty great looking. I'm sure I speak for many people on this forum when I say that I truly hope Jordan et al can change my mind about the business.

Their rims are like wanting to date an incredibly hot woman you know is also unmedicated bipolar: looks amazing, but really, you just shouldn't.

[Trevor .:R]

Originally Posted by PINHEAD

and...not ADV.1

LOL ^^^ Exactly ! Cant wait till ADV Goes under such a bad company no customer support they need to restart there whole operation...

[KEYON]

This thread has been my friday night entertainment

This is so interesting, I didn't look at my TV once while reading this thread.

That Morr post was such a out of no where slap in the face. I have always been a fan of Morr, and it has only grown over the past months.

As for ADV.1, I too have liked their designs, yet never really got why they were so expensive.

I hope this thread continues with more priceless information....

[Epacy2]

Originally Posted by MatthewDavid

Not looking good here... And it's a shame, because ADV's rims are pretty great looking. I'm sure I speak for many people on this forum when I say that I truly hope Jordan et al can change my mind about the business.

Their rims are like wanting to date an incredibly hot woman you know is also unmedicated bipolar: looks amazing, but really, you just shouldn't.

They had there chance as 360 Forged, failed miserably. It's already obvious he lied about all ADV's wheels being TUV certified, why should we believe him now when he says "Oh yeah, the M3 wheels were before, but nothing else"? Wonder if that line changes depending on what car forum he's on...

[Epacy2]

Originally Posted by KEYON

This thread has been my friday night entertainment

This is so interesting, I didn't look at my TV once while reading this thread.

That Morr post was such a out of no where slap in the face. I have always been a fan of Morr, and it has only grown over the past months.

As for ADV.1, I too have liked their designs, yet never really got why they were so expensive.

I hope this thread continues with more priceless information....

Wouldn't hurt for Morr to go ahead and post that picture. Telling us it's on Flickr doesn't really help us track it down.

[MR///M3]

Originally Posted by Trevor .:R

LOL ^^^ Exactly ! Cant wait till ADV Goes under such a bad company no customer support they need to restart there whole operation...

you're clearly not speaking from experience. They were great with me. I even spoke with Jordan multiple times during my transaction with them. They answered all my questions (and believe me, I would send them an e-mail probably 3-5 times a week for ~6 weeks). Their customer support is great.

[macavant]

Originally Posted by KEYON

As for ADV.1, I too have liked their designs, yet never really got why they were so expensive.

My guess is that the manufacturer of the wheels already have quite a premium on the wheels. I got a quote for MHT wheels and the pricing was only about 100-200 off quoted prices for similar ADV.1 models. I have to admit the ADV.1 designs look better than the MHT / DUBone / Niche wheels.

[Trevor .:R]

Originally Posted by MR///M3

you're clearly not speaking from experience. They were great with me. I even spoke with Jordan multiple times during my transaction with them. They answered all my questions (and believe me, I would send them an e-mail probably 3-5 times a week for ~6 weeks). Their customer support is great.

I am speaking from experience, my father has a 997 porsche turbo S, he ordered ADV7s polished finished then clear coated them. They came shipped poorly and scratches all over the finish. I have pictures to back this up, so they were sent back to have the finish redone. And then they came back fitment was off and had to be resent out again. Finally they came back and the centers were cut to small and the wheels could not have even been mounted. ADV is never going to have my business or my fathers ever again.

[MR///M3]

Originally Posted by Trevor .:R

I am speaking from experience, my father has a 997 porsche turbo S, he ordered ADV7s polished finished then clear coated them. They came shipped poorly and scratches all over the finish. I have pictures to back this up, so they were sent back to have the finish redone. And then they came back fitment was off and had to be resent out again. Finally they came back and the centers were cut to small and the wheels could not have even been mounted. ADV is never going to have my business or my fathers ever again.

Well I'm sure you're case is one that's very rare because I had a great experience and everyone else I've spoken to about them has had nothing but great things to say about their customer support.

[MatthewDavid]

Originally Posted by MR///M3

Well I'm sure you're case is one that's very rare because I had a great experience and everyone else I've spoken to about them has had nothing but great things to say about their customer support.

Rare? This forum is littered with bad experiences with them. I'm sure more people complain than profess happiness, and I doubt you're a shill, but you have to understand the reasonable doubt about the company.

By the way, the video on their site I think actually makes the perception worse, as does the pages of Jordan and his wife's cars while their customers are unhappy with their expensive product.

Like I said, I hope there are more good experiences than bad, and that they can change the forum opinion, but the way they present themselves isn't promising, it's jv.

[PINHEAD]

littered with bad experience from ADV.1 says enough. Not even including the whole 360Forge scam artist shit. I love how Jordan says he was not part of it excuse this new that...ROFL...pathetic.

[isugoo]

how come Active Autoworke is supporting ADV.1 if they're that bad?

[PINHEAD]

Originally Posted by isugoo

how come Active Autoworke is supporting ADV.1 if they're that bad?

they're both in Miami, they support each other. Its good marketing, simple as that.

[MR///M3]

Originally Posted by isugoo

how come Active Autoworke is supporting ADV.1 if they're that bad?

They aren't that bad at all. There's a couple sour/butt hurt members on here that if you look at every single ADV.1 thread, they put their 2 cents in saying how bad they are.

[ADV.1 Matt]

This forum is littered with bad experiences? Do tell. We have horrible customer service? First i'm hearing of it. Our wheels are expensive? Yes - some are - others can be had around the 4k mark from a dealer which for a fully forged custom wheel is no worse than anything else on the market from any other manufacture. 360 Forged? Four years on and we still don't have anything better to talk about? Can't wait for us going out of business from "scamming customers"? We doubled our sales volume in the last year and we operate 100% on profit so I hate to disappoint that it won't be happening any time soon.

Trevor - it sounds like you had legitimate issues and it also sounds like we worked with your father to resolve them in a timely manner refinishing the wheels. What was resolved of this? If you or your father wasn't properly taken care of and feel that the product wasn't up to your expectations we'll take care of it right now. I can say we've had issues with our shipping in the early days (so i'm not surprised to see this was an issue) and have revamped this part of our operation from the ground up to avoid issues in the future.

But please do not confuse a manufacture or shipping defect as bad customer service. They are unrelated. From what you're stating we worked with your father to try and resolve the situation in a timely manner. We never claimed to be perfect - but when we're not we stand by our product and bend over backwards to make things right for you. Trevor - email me if your father still has any issues/concerns so I can set things right.

As far as everyone else still claiming our product is crap... you know the product that is certified to be of the same quality as all of the wheels you're touting to be superior... most of which have no first hand experience with our company or our product there isn't anything more I can do to change your mind. We are creating wheels in accordance with the quality benchmark (TUV) you set. I'm not sure what else we can do to please you.

[MR///M3]

Originally Posted by ADV.1 Matt

This forum is littered with bad experiences? Do tell. We have horrible customer service? First i'm hearing of it. Our wheels are expensive? Yes - some are - others can be had around the 4k mark from a dealer which for a fully forged custom wheel is no worse than anything else on the market from any other manufacture. 360 Forged? Four years on and we still don't have anything better to talk about? Can't wait for us going out of business from "scamming customers"? We doubled our sales volume in the last year and we operate 100% on profit so I hate to disappoint that it won't be happening any time soon.

Trevor - it sounds like you had legitimate issues and it also sounds like we worked with your father to resolve them in a timely manner refinishing the wheels. What was resolved of this? If you or your father wasn't properly taken care of and feel that the product wasn't up to your expectations we'll take care of it right now. I can say we've had issues with our shipping in the early days (so i'm not surprised to see this was an issue) and have revamped this part of our operation from the ground up to avoid issues in the future.

But please do not confuse a manufacture or shipping defect as bad customer service. They are unrelated. From what you're stating we worked with your father to try and resolve the situation in a timely manner. We never claimed to be perfect - but when we're not we stand by our product and bend over backwards to make things right for you. Trevor - email me if your father still has any issues/concerns so I can set things right.

As far as everyone else still claiming our product is crap... you know the product that is certified to be of the same quality as all of the wheels you're touting to be superior... most of which have no first hand experience with our company or our product there isn't anything more I can do to change your mind. We are creating wheels in accordance with the quality benchmark (TUV) you set. I'm not sure what else we can do to please you.

Thank you! This was needed.

[skins333]

Originally Posted by ADV.1 Matt

This forum is littered with bad experiences? Do tell. We have horrible customer service? First i'm hearing of it. Our wheels are expensive? Yes - some are - others can be had around the 4k mark from a dealer which for a fully forged custom wheel is no worse than anything else on the market from any other manufacture. 360 Forged? Four years on and we still don't have anything better to talk about? Can't wait for us going out of business from "scamming customers"? We doubled our sales volume in the last year and we operate 100% on profit so I hate to disappoint that it won't be happening any time soon.

Trevor - it sounds like you had legitimate issues and it also sounds like we worked with your father to resolve them in a timely manner refinishing the wheels. What was resolved of this? If you or your father wasn't properly taken care of and feel that the product wasn't up to your expectations we'll take care of it right now. I can say we've had issues with our shipping in the early days (so i'm not surprised to see this was an issue) and have revamped this part of our operation from the ground up to avoid issues in the future.

But please do not confuse a manufacture or shipping defect as bad customer service. They are unrelated. From what you're stating we worked with your father to try and resolve the situation in a timely manner. We never claimed to be perfect - but when we're not we stand by our product and bend over backwards to make things right for you. Trevor - email me if your father still has any issues/concerns so I can set things right.

As far as everyone else still claiming our product is crap... you know the product that is certified to be of the same quality as all of the wheels you're touting to be superior... most of which have no first hand experience with our company or our product there isn't anything more I can do to change your mind. We are creating wheels in accordance with the quality benchmark (TUV) you set. I'm not sure what else we can do to please you.

Solid. Nicely said.

[MatthewDavid]

Originally Posted by ADV.1 Matt

This forum is littered with bad experiences? Do tell. We have horrible customer service? ...360 Forged? Four years on and we still don't have anything better to talk about? Can't wait for us going out of business from "scamming customers"? We doubled our sales volume in the last year and we operate 100% on profit so I hate to disappoint that it won't be happening any time soon...As far as everyone else still claiming our product is crap... you know the product that is certified to be of the same quality as all of the wheels you're touting to be superior... most of which have no first hand experience with our company or our product there isn't anything more I can do to change your mind. We are creating wheels in accordance with the quality benchmark (TUV) you set. I'm not sure what else we can do to please you.

It seems like you're grasping for a number of people here, so I'm unsure if any of this is directed towards me. I understand your product has had quality issues in the past, notably as 360, but in fairness it's been a while since I personally remember reading about poor quality. I think ADV has some of the best looking wheels out there and it's a shame I don't have more confidence in transacting with you, because I am sure the quality is vastly improved now (i.e. not "crap"). I think everyone (well ok not everyone) on this forum is reasonable enough to know that mistakes happen. A lot of the people with the funds to buy an M3 on this forum have been in a high enough position to have experience remedying customer issues. Like I've said before, I hope you guys can change my mind. You'll have to change minds if you want sales to keep doubling sustainably.

Now, this all said, yes, this site is littered with bad experiences. And, all of that litter is coming out of ADV's mouth. Representation of the company is the bad experience. Whether people have purchased from you or not, forum members are experiencing firsthand ADV every time they read a thread like this. I have to imagine someone of power at ADV is thinking this too, but maybe not outwardly. I've seen you guys unprofessionally argue with customers for a long time; it's like there's no learning curve. I still remember Jordan bashing a forum member on L4P. That was the most ludicrous display of inexcusable unprofessionalism I've ever seen in my short life. The forum revolted. Maybe that was due to the stress of 360 failing, but what's the excuse now? It wasn't that long ago you posted an e-mail from Jordan, in this thread I believe, that showed little emotional and intellectual progress. If you think that will be quickly forgotten you're sadly mistaken. I don't think your company is beyond salvation, but you're not doing yourselves any favors.

I'm amazed you are "...not sure what else we can do to please you." because its right in front of you, thread after thread. I'm not talking about pretty pictures of sweet cars (do you really think posting 40 M3s with your rims will make us forget, by the way?). I'm talking about the people behind them. It's representation and the perception of trust. You'll have to earn that again by swallowing your pride and going out of your way to make sure experiences are top notch. And, you need to looking humble while doing this (your website just shoots you in the foot, both of them). Maybe additional warranty, or loyalty incentives, or simply acting more professionally will help. Look, if any of us here have ever been caught lying to a girlfriend or wife, which is probably more of us than we'd care to admit, then we know what it's like to regain trust and be forgiven. M3 Post is your girlfriend, ADV1.Matt, so give us some flowers (), and maybe we'll remember what it's like to be in the doghouse, and forgive ADV. If Kobe can do it, then it should be easy for you.

It's funny, I've read a lot of posts over the years, and I've not ONCE seen the guys at IND act poorly, even when mistakes have happened. There are more threads and posts praising them than bashing you. Respeck.

Lord, you should be paying me for this consultation.

[davedave]

i still dont' get it... how can a set of 21" MSRP can be over 10g for ADV1.

[TysonRa]

I really like some of the wheels because of their design, but....

1.)Theres just one wheel from Adv.1 TÜV certificated in Germany. So that doesn´t prove anything....

2.)I wouldn´t buy wheels from a company that starts selling wheels in Germany without being TÜV certificated, that´s just poor.

3.) On the first pages you talk about having this certification and then on some pages later you talk about that you now have the certification.

4.)Should I comment on the guys you work with here in Germany? ( Before you tell me I don´t know what I´m talking about, compare the first two letters from my hometown and where their located. I know them...)



So now I hate myself for wasting my time on this.....

EDIT: but btw, reading this whole thread was really more interesting than any episode of CSI!

best regards