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      01-01-2012, 08:17 PM   #23
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Originally Posted by M3E90SUN View Post
I live in Fremont and have to service my car in Pleasanton. Why do not the dealership make sure their service DEPT know what they are doing, but East Bay BMW is cool
Did you have a problem with someone specific @ Fremont?

Also, OP, who was your SA & did you get the name of the tech who actually worked on your car?
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      01-02-2012, 05:34 PM   #24
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Originally Posted by dagolfpro View Post
Did you have a problem with someone specific @ Fremont?
Just a data point: I spoke with a SA from Fremont over the phone. He adamantly told me that according to BMW's maintenance schedule, none of their cars would require spark plug change before 100,000 miles. This is probably just an uninformed SA who likes to talk out of his *ss and is not representative of the entire service department. But I figure with so many dealerships around, there is really no reason to take my chance with them.
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      01-25-2012, 07:29 PM   #25
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I went into Peter Pan today for my 1200 mile service and was straight up with them. Told them I have heard a lot of negative feedback about their service department and it is a concern. They were receptive and overall as far as I can tell, everything was done fine.
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      03-16-2013, 12:22 AM   #26
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m3 service

when i got back home after a regular service in bmw of san francisco i opened the hood and guess what the engine cap was placed oposit i took it off and the seal was not on place kind of loose spend 2h to clean up the oil
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      03-16-2013, 12:30 AM   #27
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+1 Kenny lew-

Heard poor things about the rest of the dealership
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