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well yes.. and I did show up without shoes... so... well not really. I actually was quite cordial and did not raise my voice at all at any time. I did speak specifically and with accurate adjectives what I thought of their process control. But no four letter or otherwise colorful words. That just weakens your case.
Let's just see what Stevens Creek BMW does for me tomorrow... I am going to ask the MDCT fluid question to them and report on their answer.
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