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      05-05-2012, 11:58 AM   #15
PrimeBMW
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Drives: E46 M3+S62, E92 M3
Join Date: May 2009
Location: Portland, OR

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Wow. It is clear that some people have had good experiences with certain dealerships and others have had very poor. It appears neather one can consistently deliver a good experience to every customer. My advice would be to make your face known. Try to get to know the ca, sa and even some of the techs on a first name basis. I think this is the difference. If you can't make that connection at one place move to another.
OP Sorry we can't give you a definite answer.
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