[Templar]

Gimme gimme gimme...

Your first mistake was e-mailing them. What kind of person just e-mails a whole bunch of times? If you knew anything about proper communication, you'd CALL them and then follow up with an e-mail (although chances are if you had called them in the first place, this thread wouldn't even exist).

So you're pissed that you're not getting another part from them for free without returning the defective part? That's not the way the world works with internet shopping.

I know for a fact that LUX ships their parts with multiple contact cards in there with phone numbers and e-mail addresses (I know because I received one). Stop living behind your keyboard and pick up the telephone.