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I think the moral of this thread is don't buy a VW. LOL
My friend has a 1 y.o. Passat 4Motion 3.6. Very nice car, but it has been back to the dealership for brakes, wiper motor, power window motor. Probably they know the real story on the VW forums, but she needed new brake pads at 19k. Went to two dealerships, and after 3 visits, the pads were not in stock. WTF? I have brake pads in stock in my garage for my Nissan, and I'm a DIY. How would a dealership not have pads for a Passat, even after a 2nd trip to them for a scheduled appt.? And please tell me they use synth oil, because my friend paid $98 for an oil change.
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