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Originally Posted by dreamspeed
Grats! And Yelp is a double edged sword...especially for places like dealerships....cause let's be honest, most people don't have good experiences at dealerships for one reason or another.
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That is definitely true. And, another thing making Yelp and other places tougher to get a true read is that most people will really only write a review when they have a complaint. They are motivated by their anger. People tend not to write a good review because they don't have as much motivation. So, you go to Yelp to research and all you see are mostly negative reviews. I like to attribute it to what I've written above as there have been cases of dealers with really bad reviews that were simply great in-person when doing a deal with them. Who knows these days