these took me like an hour to do the first one....you definitely need extremely small hands for this....i was wearing latex gloves too as precaution.....once i found out the trick, the second one took 5 minutes
trick: put the rear of the bulb in first
set to 5700k in the picture
regarding their customer service, they did an outstanding job with all the questions i asked and they responded a lot quicker than i expected.
