Quote:
Originally Posted by Jerez M3
Ordered my LUX V4 last Friday morning and received them today,. Shipping was only 5 days from USA to Australia and the customer service is outstanding.
I installed them earlier and have to say I am very happy. Look a lot better and brighter than the horrible factory angel eyes.
They do flicker on shut down but to be honest it doesn't really bother me (at least at the moment) tried to take pictures but they are to bright to get a decent photo.
Anyone considering these I highly recommend them.
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What was so good about their customer service? Sounds like you placed an order, they processed it quickly and it was delivered without issue. To me they've simply done their job...
"Outstanding" customer service IMO is reserved for situations AFTER the company has cashed the check and the warranty expired. They deliver great service and take care of the customer in a reasonable manner. By no means is this directed towards Lux as I have been happy with my V4's so far...