Quote:
Originally Posted by mjposner
Geez guys...
Anyway got there at 8:45, car was clean inside and out. They installed new shift knob for free and fixed the dsc malfunction. Got in car and immediately noticed small ! in a triangle in upper corner. Once I got to work and turned car off the one of the four problems was still present (shock absorber with exclamation pint. Check Control says edc malfunction, and edc button does not work).
I call service guy and leave message. At lunch I drive car back and the service guy seems genuinely upset. Gets me same loaner (2011 328) and is very apologetic.
he says he will use a different tech.
Dealer is Braman West Palm. I have been a customer for 11 years and they always seem to try hard to please.
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I use Jose Ortega....he has always been very helpful.