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I can't resist--talking about salespeople not knowing their product--a few nights ago I was on the phone with a BMW dealership on Long Island, asking about a CPO on their website, and also discussing a possible order.
Me: I'm probably going to be taking SC delivery if I order, so the fact that your dealership is 100 miles away isn't a big problem.
Salesperson: You are looking for a dealership in SC?
Me: No, I want to take Performance Center delivery
Salesperson: Performance Center?
Me: Were you aware that if I place an order I have the option to pick up my car in SC?
Salesperson: So you are looking for a dealership in SC?
Me: &*^(%*&^)*(^(*^ (silently) I guess you haven't been doing this for very long. Let me explain to you about Performance Center Delivery for new BMWs......
etc, etc
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