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I've used Peter Pan for service for years (starting with a '95 M3 and now '03 M3), haven't had any service issues, even off warranty/maintenance. I live and work close, so it is very convenient to me. Haven't had any problems that would warrant going to another dealer for service if it is the most convenient (given that OP bought it from there, am assuming it might be closest). And neither of the cars were bought at Peter Pan. I've known my SA for years, and a co-worker also knows another SA who he likes a lot.
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