I actually got great service from Sales at BMW Store.
I've bought a few cars from my SA, but I assure you they've hardly made any money off me
Who was your SA, and the Sales Manager you were dealing with?
I haven't had any problems with the Service Dept. at BMW Store yet, but I haven't had anything other than basic work done there yet. Nonetheless, I'm pretty choked to hear that the Service Dept is bad.
I had actually switched from Brian Jessel to BMW Store after a series of horrible incidents with their Service Dept. That and my SA moved from BJ to BMW Store as well.
I hear good things about the service dept. at Park Shore, but I hear less good things about servicing your car at a dealership you didn't buy your car from
