Quote:
Originally Posted by McKennaBMW
Is everything okay sir? How can I help you. If something wasn't taken care of, please feel free to call or email me directly and I'll be more than happy to make any issue or concern you have with us right. I apologize for any inconvenience or delay on my behalf.
Thanks,
Marco
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I received the refund so I deem my issue resolved albeit the process took some effort & time.