Quote:
Originally Posted by quality_sound
The scratch should be covered in wear and tear and the dent sounds like PDR can take care of it. Absolute worst case is the scratch put on the "We Owe" notice and he's good. Everything else can easily be taken care of before he takes delivery. Hell, if he doesn't get his panties in a bunch and talks to the tow company and dealership with an even keel he can probably get the lip replaced as well.
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I have been very calm and accommodating with the dealer and am giving them the chance to make this right. Just seems like they are only focusing on one of the issues and ignoring the others hoping that I will go away. I will be patient for a little longer and then escalate if the need arises.