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Something to check is if bluetooth audio is enabled. When you connect your phone via the USB under the armrest, it turns off bluetooth audio. (Trying to remember what buttons to press) Go in to External devices, then go to your connected phone. Then, click right on the iDrive wheel, and go to configure device and make sure bluetooth audio is checked. I have split screen enabled, so when I do this, I have to click right on the iDrive wheel, then into "Split screen content" and that is where I see the option to configure device.
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