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      04-23-2008, 05:26 PM   #22
carnuts3
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Drives: 2008 535i
Join Date: Jun 2005
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Quote:
Originally Posted by dangoma View Post
That is exactly what I am talking about, all I ask is that they know what it is that they are selling and not be completely ignorant. I know there are some good people out there and those are probably here and my apologies that you are in the same line of work and being compared to the other idiots out there.
Agree. And if BMW wanted to get serious about upgrading their sales staff, the Company should require each salesperson to take a written exam (once a year) on the current years models to ensure they possess satisfactory knowledge of the vehicles they are selling ( maybe a simple multiple choice test with multiple parts - each part representing a different model/series). The sales people would be prohibited from selling until they pass all parts of the exam. This should provide the incentive for the sales team members to increase their knowledge on the products they sell, or go do something else for a living. Either way, the customers win.
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