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Username: Jjw2331
Region: Southeast Michigan
Dealership Name: Erhard BMW of Bloomfield Hills
Sales or Service: Both
Name of Salesperson/Advisor: David Nank (sales)/Mike Hood (service)
Overall Experience (1 lowest 5 highest): 5
Work Performed/Attempted: Scheduled maintenance, bad ignition coils, broken wheel speed sensor (my fault), squeaky center console, engine replacement (7-series), HPFP recall.
Recommended? (Yes or No): Yes
Additional Comments: Our family has gotten several BMW's at Erhard from David Nank. Very easy to work with. Fights for the price you want. He also sold me my soon to arrive M3. Mike Hood has been great to work with also. He made sure everything was fixed and checked as requested. Doesn't BS you about things you might need on your car (i.e. sludge cleaner). He only cares about making sure your car runs great and is safe to drive.
Username: Jjw2331
Region: Central New Jersey
Dealership Name: BMW of Mt. Laurel
Sales or Service: Service
Name of Salesperson/Advisor: Bobby Jones
Overall Experience (1 lowest 5 highest): 4
Work Performed/Attempted: Scheduled maintenance, wheel alignment.
Recommended? (Yes or No): Yes
Additional Comments: They finish your car fast, if you have an appointment. Unfortunately, they might be working too fast since they failed to check my alignment when I requested it during my first visit. They fixed my crooked steering wheel and did my alignment after I complained about in a review (I guess some service centers do read them).
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