Quote:
Originally Posted by Singletrack
Based on a lot of replies here, I think a lot of people on here are pushovers to be honest. I don't take shit from anyone and I have high standards. If that means I have NPD, then so be it. I'll make sure to run it by my psychologist to be sure though.
|
Amen. I used to generalize dealerships but really its all about your relationship with your service tech and sales rep. If you find ones that are good...you'll be happy. Unfortuneately these dealers tend to find plenty of douche bags. Take Stan and BMW of Austin...long story but he is a D-BAG. Then I get a new service rep at the same dealer (forgot his name)...great service.
...but, I'm glad you did what you did. Don't let them get away with shit.
Quote:
Originally Posted by donovan
Hell, customer service must be at the end of businesses priorities lately...
|
True, seems like customer service is going away. I guess it costs too much. Plus, the US is so price sensitive I think most people rather get treated like crap to get something a little cheaper. The worst is trying to call a large business and speak to a living, english speaking person.