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If you got the Dell out of the box, you need to go back, get the XP CD and the Diagnostics disk, then insert teh XP CD before the next boot, hit F-12, boot to CD, reinstall windows, and reformat teh hard drive when you do it. Dell sends SO MUCH BS software/trialware/garbage on their systems. I do this all day long. As soon as the system comes in, I get out the XP CD and boot to that, format the drive, then install the drivers. That way I get a clean boot of XP, then add office, whatever graphics programs, blah, blah, blah.
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