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      02-02-2010, 04:37 PM   #1
calintexas
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Drives: 2019 X3 M40i
Join Date: Nov 2009
Location: North Texas

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Excellent Service From Meg Royce @ GOMINIGO

A few weeks ago I bought the GOMINIGO front license plate bracket from an online retail supplier. Last Wednesday, when I tried to install it, the tow hook adaptor bolt wouldn't thread into the tow point. I determined that the retail supplier had sent me the correct kit, but that the adaptor bolt was either the wrong one or not fully machined. I took pictures that showed the issue and sent an email to GOMINIGO's contact email address. Within a few hours, I had an email response from Meg Royce with a promise to send the correct part (along with a pre-paid envelope to return the original part) the next day. On Thursday I rec'd USPS tracking information for the Priority Mailed package. I received the package on Monday, and everything worked great. Even with the issue, I'm very satisfied with the quality and fit of the GOMINIGO kit.
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