Quote:
Originally Posted by M3forMe
I then got a call today from Crevier. The customer service manager called and was VERY apologetic. Basically begging me to give them another try. She apologized, stated that she does know who handled my situation and it was absolutely wrong and they supposedly even had every service advisors and lot person into a meeting to resolve the issue to ensure it never happens again. Who knows if all that is true but at least it made me feel better.
I will post another update on the car when I know something. Until then I am rockin' the Malibu.
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I wouldn't go back. If they would have apologized on the spot, and asked for another chance, I would have given them the opportunity. But for them to brush you off is not acceptable.