Quote:
Originally Posted by boynbeagle7
Which service department is better? I bought my car in Salem and liked the service advisor but the drive is too far. Which dealership has better service?
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O.T., but is your car the Space Gray one that is always parked by Obah?
I have taken my Bimmers to both and I now take them to Kuni. Part of the reason I do this is because I bought the E92 from them, but I have had a bad experience with Rasmussen. I took my 1997 540i to them with a problem, they didn't solve it, charged me $4,000, had my car for a month, blew my radiator (and charged me for it), and had an employee drive the car home every night (pretty sure on this due to the miles that they put on the car and how much gas that they charged me for in the bill.)
I am not at all saying that this is representative of Rasmussen, or their service department as a whole because I certainly like their parts department and a few of their client advisors and I think that they are a great dealer. I so far have had no problems with Kuni though and they have been great.