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      06-03-2008, 11:13 PM   #1
atcga
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Drives: M3
Join Date: May 2008
Location: Alabama

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Another 1200 mile service gone wrong....

Dropped the car off Saturday for my 1200 mile service. I specifically told the SA to make sure if they changed the tranny fluid "DO NOT USE THE REGULAR FLUID" because there has been some confusion as to what is correct lubricant for the DCT. Very defiantly he replies "NO CONFUSION HERE, WE KNOW WHAT TO USE ON THE DCT TRANNY'. Picked the car up and drove it home. Noticed the tranny slipping during acceleration and tight turns. Before I could call him the manager called to tell me a flatbed was on it's way to pick up the car and drop off a loaner. He said he was aware that I specifically warned them about the DCT fluid and he found out during a telecon with BMW that there was a problem with my car and that BMW is not giving dealers the correct info regarding the DCT cars. There is now PuMA case on mine. The truck just left and I'll let you guys know what happens.
DO NOT LET THE DEALERS TOUCH THE DCT TRANNY!!!!!!!!!