Is this a dealership stateside? Are you new to the dealership just in off the street or have you a prior relationship with them? Not that any of it should matter but i have found that my dealer knows me cause not just because I get my X5 serviced there and bought it from them but also I guess because they sold me my 1st BMW almost 9 yrs ago. I've always stopped by and my service advisor knows me by name also. So it's like a relationship I've had/developed with them. Hell my salesman even offered to do a courtesy delivery of my M3 this summer at no charge. I am even almost sure that my car would have arrived and not been ah "tested" excessively by the staff and sales people before delivery to me! LOL Am taking Performance Center Delivery to make sure tho.
Anyway nobody should be treated that way I agree...don't know any dealers in Cali. however it I did I'd definately send you their way! However if you do want to pickup your car in MD; then I could help ya out!
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