My deposit is non-refundable. When I placed the deposit, the contract said the car would be sold at MSRP and if I canceled the deposit could not be refunded. I've waited since June of last year for the car, and it should be here by the end of the month; I'm not going to cancel. I do like the idea of writing to BMW NA, but particularly like the idea of writing to Roundel. If it gets published, there's a potential that a lot of people will read it.
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