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      07-14-2014, 11:06 AM   #117
ttruong6
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Drives: 2010 328i Sedan
Join Date: Jun 2013
Location: Orange County

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I send them an email and here what they said:

Thank you for your reply regarding our voluntary recall announcement for certain 2010-2012 vehicles equipped with inline 6-cylinder engines. In very rare cases, the bolts on the VANOS (variable camshaft timing) unit housing may become loose or, in extreme cases, break.

Affected Series include:

2010-12 1 Series
2010-12 3 Series
2010-2012 5 Series
2010-12 5 Series Gran Turismo
2012 6 Series
2010-2012 X3 SAV
2010-12 X5 SAV
2010-12 X6 SAV
2010-12 Z4

Drivers of potentially affected vehicles may continue to drive their vehicles; however, if a Check Engine or Service Engine Soon lamp illuminates and a Check Control message warning appears, they should immediately contact their nearest authorized BMW center to arrange service. In the event of stalling, drivers should carefully move away from traffic and pull over to a safe location as soon as possible and stop the vehicle. They should contact BMW Roadside Assistance at 1-800-332-4269 to have the vehicle brought to the nearest authorized BMW center. They should not continue to drive their vehicle.

Owners of potentially affected vehicles will be contacted by BMW Customer Relations via First-Class Mail to inform them of the recall and, when parts are available, will receive a second notification that will advise them to make an appointment with their authorized BMW center to have the repair made.

BMW remains committed to maintaining the highest level of automotive excellence. We sincerely apologize for any inconvenience should your vehicle be affected by this recall.

The BMW Customer Relations and Services Department is available Monday through Friday from 9:00 a.m. to 9:00 p.m., ET. You can reach us at 1-800-831-1117.

Sincerely,

Melissa Knueven
Customer Relations and Services
Representative
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