i used to travel weekly for work for a few years, both domestic and international, and would give them a poor rating for every interaction i had w/ them.* but i guess you get what you pay for--it's not like the TSA recruits at harvard, princeton and yale.
* the one exception that i would call out is SEA, where i found them to be helpful courteous and actually efficient. i flew there weekly for several months, and had a good experience each time.
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go bears
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