When I returned in September '09 from Germany with my 135 - it was a total pain in the - -
After 5 phone calls to BMW NA - 2 dealers - (1st dealer wanted to throw a DVD at me to update my maps and charge 300 bucks; that was in Charleston.)
So The BMW Store in Cincinnati - worked their butt off to get this up and running for me. Took 4 days in the shop and multiple calls to the tech team. But, basically, they had to wipe out the old software and install new (not just the nav section) - an overnight update from what they said.
Just this past month they updated my software again as the system was getting a little 'buggy' with screen acting funny and not showing maps correct etc. Both times fully covered under warranty.
Everything is working fine now
Best news so far is - have appt on May 3rd for the upgrade to Dinan stage 2 - I'm ready for my 384 hp and 421 torque (:
I really think they need a military rep at BMW NA - the phone calls were a pain to begin with as well as a blind goose chase on getting answers. At one point they had me talking to the BMW FS - hello ??
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'09 135i Dinan In BMW heaven 09.28.2022 - Stage 2/Alpine White w/Terracotta /High Gloss Black Trim/ZCW/ZPP/ZSP w/313's /CA/PDC/Steptronic/
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