Quote:
Originally Posted by tom @ eas
Agree 100%.
Cores are not rare, airboxes are regularly available from BMW. Give UPS a call and explain what happened.
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Tom,
The intake Plenum cores are actually pretty rare. Ben did not order the ENVY intake airbox. They are out of stock in the NATION and are on b/o in germany. I have a stock plenum on order and have not gotten an ETA, so yes it is VERY VERY RARE!
Quote:
Originally Posted by Eric@PYSpeed.com
Hi Guys,
We worked it out with Tecnocraft. We know it's UPS's fault, but we just don't feel right that customer is taking the blame. PYSpeed and Tecnocraft both agreed to send Ben another complete ENVY equipped manifold replacement. It will be free of charge while PYSpeed and Tecnocraft deal matters with UPS so Ben won't have to wait too long.
Although you may want to install this part in your vehicle; we suggest just avoid all risk possible at this time. We wouldn't want any issues or problems arising from this unfortunate mishap on your car. We know each car is customer's prize possession.
And that's what PYSpeed and Tecnocraft believe what customer service is all about.
Eric =)
PYSpeed.com
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wow. thats pretty cool of you guys!
Ed Lin
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09AWE90M: Light headlight tint, Full front end clear bra wrap(Harris@InstyleGraphics), Ceramic tint(40%), Piaa GTX H3 bulb, HID 8k AE, 6k Low, INT Luxer1 lights, RD springs, LMR 20X9 +8, 20X10 +18 (Dave @ Status), Vertice CF hood Ducts(Dat @ VertexUSA), Tecnocraft FULL Envy Intake system+plenum(KEVLAR)+cabin filter covers, Meister GTC exhaust, Arkym F LIP.