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I was sitting at a light in Mt. Kisco when someone hit me from behind and just like you the bumper was cracked in 2 places. I took it to a well known shop in Queens and was shocked that it was going to be $6k+. I went and saw the damage and know exactly what they are talking about with the "rear body panel" but it was only slightly damaged on mine and they repaired it instead of replacing it. There is a hard plastic piece up against the rear metal of the body. The metal body part isn't a flat piece and had raised sections that the plastic piece sat up against. The plastic partially flattened these raised sections in 2 places. The supposedly just fixed those sections as it looks like the rear body panel would be a much bigger job to do. It took about a week for mine to be fixed.
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