Quote:
Originally Posted by BHairsto
Some good points here, but a couple of counterpoints: 1) When people pay thousands of dollars for wheels, they have a right to expect it done the way the seller says it will be done - this is easily resolved by the seller being forthcoming about current delays, supply shortages, etc. instead of taking orders and then employing stall tactics when advertised timelines aren't met - the expectations of 360 were created by their own advertising, not by some delusional fantasies of customers; 2) in the case of PunjabiM3's tires, it is simple enough to find a different supplier to avoid further delays - it may have cost 360 a little extra money, but this is what good, reliable vendors do (can a general contractor escape all blame if its subcontractors fail to perform a job adequately?); 3) if my recollection is correct 360 indicated they would credit PunjabiM3's CC and did not do so - only AFTER that did PunjabiM3 contact 360 and become aware of the option to do a chargeback (sounds like dishonesty and a stall tactic to me); and 4) Your suggestion that HRE and Volk probably had similar issues in their youth is mere speculation.
|
All very valid remarks! I'm not going to answer for 360 Forged on any of these accounts, I just wanted to bring up points that are overlooked. As for HRE & others, I was just mentioning them because they were used as examples of other wheel manufactures...but based on my business expereince, during most companies "growth spurts" there is a period of similar occurences, especially when demand exceeds anyones expectations.
I want to reiterate for myself that I personally do not dislike HRE, quite the contrary as I have their 540S on my E46 M3...I like both HRE & 360 Forged...
__________________
08 E90 M3, JrzB/BB, 360 Forged 8 Mesh, H&R Springs, RPI Scoops, Eisenmann Sport Exh, VRS Lip, CF Decklid, CF Diffuser, OSS LED AE, Rear Headrest V1, '09 iDrive Controller, Euro Rear Fog, OEM BlackLine TL, MRTM Design E90 Pedals & Door Lock Studs