[jkcali2ooo]

1st Incident
Before purchasing my car, I was at Niello BMW in Sacramento and test drove a new '06 330i. After asking the price, the salesman paused and turned to me saying, "The beauty of buying a BMW is that there is no negotiating here at BMW. You know you are already getting the best deal on the car." I stared at his face with disbelief. After like 10 seconds of staring at him, I saw a small smile begin to form. Needless to say I drove to San Francisco and purchased there below MSRP.

2nd Incident
Niello Elk Grove dented my front bumper after changing my oil. No one told me and when they gave me back my keys I saw the dent while walking to my car. I had to inform the SA who told me this happens all the time and its not a big deal. They had to replace the whole front bumper. I told him if this happens all the time then I won't be coming back here anymore. And I haven't since.