Quote:
Originally Posted by Coltgus
What does the particular BMW dealer have to do with this ? As several people have said, a repair like this has to be approved by BMW NA or they won't pay for it.
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On the customers behalf, the dealership did not contest the absurd decision not to cover his repair. Yes, I know they don't have to but that is a pathetic excuse. They are just admitting they don't give a sh** and are just as stupid as the FSE.
I had the same problem as him. My differential bolt broke. This happened as I made a simple right hand turn on my way home from the groceries. My bolt was repaired under warranty and I didn't have to face a $6100 repair bill. Like the OP, my car is stock and I do not abuse my car in any way. My dealership's techs did not see any signs of abuse or even early tire wear. When my bolt broke at 19,000 miles I had 70% tread left.