Finally talked to them! Service manager handled the situation somewhat, his forman is looking at the car when its up on the lift and was going to most likely sand down and refinish it all unless its cracked, then they will be buying me a new lip. Somewhat impressed. =D
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Current: 2013 E92 M3 AW DCT
Past: 2011 E90 M3 AW DCT, 2011 E92 M3 MR 6MT, 2008 E92 M3 AW 6MT
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