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I'm equally as pissed... No call back from customs, left another message for the guy + details again yesterday. Now I'm thinking it was just lip-service to get me off the phone, or there's truly a big problem. Called BMW again, got the same "concern" but not much we can do for you treatment.
My next call is going to be to BMW financial services to dispute payment, pending some sort of status... or at the very least make my anger and appointment be known to as many folks at BMW as I can..
Congrats and thanks for the info zeeshanb!
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