[JZBDCT]

Customer service was top notch. I'm disagreeing with the quality of the part. You're automatically making excuses to stand by your company. I'm standing by my review. I was sold a product that didn't meet my expectations. Why should I give them five stars for a bad experience? I'm not here to make enemies. I'm just sharing my frustrations. I think that's justified.

If it's going to cost me more money and time to work a bad part then I'm going to spend money on a company that does it right in the first place. That's my choice. Am I sad that it didn't work out? Yes I am. I was amped up to get that part and think I went with a reputable vendor. The customer service was top notch. But now you start going into all these possibilities for why I recieved a bad part, the fact is that their quality assurance must've let one slip by and I the customer paid for it.

That's not fair to me or to the company. I chose to resolve the situation by taking the hit to my wallet and going with another vendor. Fixing a bad part is not my job.